ROBERT BRUCE SHAW is a management consultant specializing in organization and leadership performance. He has worked closely with leaders and their teams in a wide range of industries and is the author of several books, including Trust in the Balance: Building Successful Organizations on Results, Integrity, and Concern.

• Introduction ixSection 1: Why Blindspots MatterChapter 1: The Dangers and Rewards of Being Blind 3Chapter 2: H ow to Spot Blindspots in Yourself and Others 17Chapter 3: The Common Blindspots Holding Leaders Back 35Chapter 4: Why Blindspots Are an Ever-Present Challenge 55Section 2: How to Surface and Overcome BlindspotsChapter 5: See It for Yourself: Customers, Colleagues, and Outsiders 71Chapter 6: Seek Out That Which Disconfirms What You Believe 91Chapter 7: Develop Peripheral Vision and See What Others Miss 117Chapter 8: Build a Network of Trusted Advisors in Critical Areas 131Chapter 9: Promote Productive Team Fights on the Vital Few Priorities 145Conclusion 163Section 3: Additional ResourcesResource A: Blindspot Q&A 173Resource B: L eadership Blindspot Survey: Self-Assessment 177Resource C: Common Leadership Blindspots: Feedback Worksheet 183Resource D: Readings on Leadership Blindspots 187Notes 189Acknowledgments 205About the Author 207Index 209

ROBERT BRUCE SHAW is a management consultant specializing in organization and leadership performance. He has worked closely with leaders and their teams in a wide range of industries and is the author of several books, including Trust in the Balance: Building Successful Organizations on Results, Integrity, and Concern.

• Introduction ixSection 1: Why Blindspots MatterChapter 1: The Dangers and Rewards of Being Blind 3Chapter 2: H ow to Spot Blindspots in Yourself and Others 17Chapter 3: The Common Blindspots Holding Leaders Back 35Chapter 4: Why Blindspots Are an Ever-Present Challenge 55Section 2: How to Surface and Overcome BlindspotsChapter 5: See It for Yourself: Customers, Colleagues, and Outsiders 71Chapter 6: Seek Out That Which Disconfirms What You Believe 91Chapter 7: Develop Peripheral Vision and See What Others Miss 117Chapter 8: Build a Network of Trusted Advisors in Critical Areas 131Chapter 9: Promote Productive Team Fights on the Vital Few Priorities 145Conclusion 163Section 3: Additional ResourcesResource A: Blindspot Q&A 173Resource B: L eadership Blindspot Survey: Self-Assessment 177Resource C: Common Leadership Blindspots: Feedback Worksheet 183Resource D: Readings on Leadership Blindspots 187Notes 189Acknowledgments 205About the Author 207Index 209

ROBERT BRUCE SHAW is a management consultant specializing in organization and leadership performance. He has worked closely with leaders and their teams in a wide range of industries and is the author of several books, including Trust in the Balance: Building Successful Organizations on Results, Integrity, and Concern.

• Introduction ixSection 1: Why Blindspots MatterChapter 1: The Dangers and Rewards of Being Blind 3Chapter 2: H ow to Spot Blindspots in Yourself and Others 17Chapter 3: The Common Blindspots Holding Leaders Back 35Chapter 4: Why Blindspots Are an Ever-Present Challenge 55Section 2: How to Surface and Overcome BlindspotsChapter 5: See It for Yourself: Customers, Colleagues, and Outsiders 71Chapter 6: Seek Out That Which Disconfirms What You Believe 91Chapter 7: Develop Peripheral Vision and See What Others Miss 117Chapter 8: Build a Network of Trusted Advisors in Critical Areas 131Chapter 9: Promote Productive Team Fights on the Vital Few Priorities 145Conclusion 163Section 3: Additional ResourcesResource A: Blindspot Q&A 173Resource B: L eadership Blindspot Survey: Self-Assessment 177Resource C: Common Leadership Blindspots: Feedback Worksheet 183Resource D: Readings on Leadership Blindspots 187Notes 189Acknowledgments 205About the Author 207Index 209