Knowledge Societies

This book considers the effects of place and space on a variety of environments and work. In the 21st century, where an organization or a function is positioned, how easy it is to access, whether it has a visible presence at the community level is now a critical design issue. In the 21st century, technological advances are redefining what businesses and organizations do and how they do it. Customers expect increasingly customized products and services. Customers expect more significant direct interaction with product and service providers. These changes translate to increased integration of functions for the workforce, increased fragmentation of responsibilities, and an expansion and blending of roles. The authors suggest that organizations constrained to traditional place and space designs may encounter challenges adapting to these shifts.The series covers a wide range of knowledge management concepts methods and strategies that enable decision makers to understand engage in and drive organization-wide efforts to build those capabilities required to remain competitive in the knowledge economy. From designing to implementing different types of knowledge-based strategies and measuring their success the series becomes a valuable resource for decision makers contributing to the sustainable transformation of business and society. By encouraging critical review and discussion among practitioners the series also generates important feedback for knowledge management academics and researchers. Experience applying core concepts and theories in a range of real-world scenarios creates opportunities to critically evaluate research topics and agendas methods and results.