Knowledge, Service, Tourism & Hospitality

Ford Lumban Gaol, Fonny Hutagalung, Abd Razak Zakaria, Zuwati Binti Hasim

• Education & social behaviour: ESL Teachers' knowledge on learner autonomy; Mother tongue education and ethnic identity of Malaysian Chinese secondary school students; The acquisitions of knowledge in Chinese classical literature and academic achievement among the secondary schools' students; Implementation of the LINUS program in Malaysian primary schools; Librarians' knowledge sharing behaviour; Cross-racial supervision: Case conceptualization of supervisee-supervisor relationship; Self-reflection: Self-assessment of supervision related to knowledge and skills; Asian supervisor-western supervisee: Personal approach to supervision; Parental involvement in students' academic achievement: A preliminary study; Approaches and models of behaviour management in classroom; The emphasis of Higher Order Thinking (HOT) in the curriculum and the implementation in reality; Homeschooling: An alternative to mainstream; Perception and expectation of parents and students regarding choice of secondary school type; Religious practices in delinquents; Mental health literacy among undergraduate students in selected universities in Malaysia; Anti bias education practice in pre-school education in rural Malaysia; Do we have salt & pepper on the table? (teaching style & learning style importance); Identifying motivation factors of the participation of local community in tourism industry in National Park, Pahang, Malaysia; Best practices with revenue sharing authentic assessment of preschool students'learning problems; Business & economics: The role of the branding strategies in the promotion of Vladimir region (Russia); Formation of methodological approach to evaluation of the national innovative environment; A practical approach to modeling of regional state support system for small business development; The evaluation of physical and environmental factors in low-cost housing; An investigation into Thai tourists' preferences of tourism domains: A case study of Chiang Mai province, Thailand; Empirical evaluation of Gen Y housing affordability; Local revitalization through the local food system focused on Wanju, Korea; Effect of environmental knowledge and concern toward attitude of green home buyers' intention in Surabaya; Investigating the required competencies of valuation surveying graduates; The music licensing supply chain: The new demands of a new market; The experience of teaching the nurses: Insights for developing an educational nursing management software; Patient-centered lean process: A strategic implementation; The economic crises and the Brazilian healthcare system; The fundamental of housing affordability and affordable houses: A review; Design of Knowledge Management System to support research activities at university; Improvement of procurement business process (procure-to-pay) in Indonesian shipping company; Impact of service quality on customer satisfaction in low cost airline service in Indonesia; A study to improve Enterprise Resources Planning post-implementation in Indonesian industries; An implementation model for the healthcare sustainability; Monitoring news articles using multi-agent system; Developer's perspective on communication issues in prototype model (case study: Warehouse management system of local agency for disaster management)