Shaofeng Liu is Professor of Operations Management and Decision Making at Plymouth Business School, University of Plymouth, UK. She teaches a Knowledge Management module every year to postgraduate students across several courses in the Faculty of Business. She is Senior Editor for Cogent Business & Management and Associate Editor for the International Journal of Decision Support System Technology and has published over 150 research papers in peer-reviewed books, journals and conference proceedings.

• Section - ONE: Knowledge management – Key concepts and models;Chapter - 01: Introduction to knowledge management;Chapter - 02: Tacit and explicit knowledge;Chapter - 03: Knowledge management process and lifecycle models;Section - TWO: Building knowledge competence in organizations;Chapter - 04: Organizational learning;Chapter - 05: The learning organization;Chapter - 06: Organizational culture for knowledge sharing and learning;Section - THREE: Crossing knowledge boundaries;Chapter - 07: Communities of practice;Chapter - 08: Knowledge boundaries and boundary-spanning mechanisms;Chapter - 09: Knowledge networks;Chapter - 10: ICT-enabled knowledge management - Internet of Things and big data analytics;Section - FOUR: Knowledge support for business decision making;Chapter - 11: The business decision context;Chapter - 12: Human decision-making processes and knowledge requirements;Chapter - 13: Knowledge-based decision support systems

"The book offers a rich approach to Knowledge Management focusing on knowledge sharing and learning crossing boundaries. It also discusses how to implement KM for supporting business decision making in the context of supply chain wide and globalization. All readers from students to practitioners will find in the book precious resources integrating the latest state-of-the-art research results."