Introduction to the Hospitality Industry

Häftad, Engelska, 2011

AvClayton W. Barrows,Tom Powers,Dennis R. Reynolds

1 029 kr

Tillfälligt slut

Readers preparing to work in hospitality will enter a field that is quickly evolving. The rise of the global economy, ecotourism, internet commerce, and changing consumer demands are just some of the factors they will be dealing with in this exciting and dynamic industry. This new edition gives readers the foundation they need to thrive in today's hospitality industry, covering everything from finance to operational issues. The Eighth Edition of Introduction to the Hospitality Industry features both historical perspectives and discussions of new trends in a variety of sectors of the hospitality business, including food service, lodging, and tourism.Additional international examples of hospitality and tourism operations have been included throughout the text. This book covers all the latest trends, challenges, and opportunities in the hospitality industry. Readers will have a strong overview of the industry, where it fits into the broader world, the major issues and challenges in the field, and the many possible career paths that await them.

Produktinformation

Utgivningsdatum2011-03-11
Mått198 x 231 x 23 mm
Vikt885 g
FormatHäftad
SpråkEngelska
Antal sidor576
Upplaga8
FörlagJohn Wiley & Sons Inc
ISBN9780470399163

Tillhör följande kategorier

Part 1. Perspectives on careers in hospitality 1 Chapter 1. The hospitality industry and you 3Chapter 2. Forces affecting growth and change in the hospitality industry 33Part 2. Food service 61Chapter 3. The restaurant business 63Chapter 4. Restaurant operations 103Chapter 5. Restaurant industry organization : chain, independent, or franchise? 127Chapter 6. Competitive forces in food service 159Chapter 7. Issues facing food service 183Chapter 8. On-site food service 213Chapter 9. Lodging : meeting guest needs 257Chapter 10. Hotel and lodging operations 293Chapter 11. Forces shaping the hotel business 333Chapter 12. Competition in the lodging business 367Part 4. Travel and tourism 405Chapter 13. Tourism: Front and center 407Chapter 14. Destinations: Tourism generators 437Part 5. Hospitality as a service industry 483Chapter 15. The role of service in the hospitality industry 485