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Pocket
Innovative Priority Mechanisms in Service Operations
Shiliang Cui • Zhongbin Wang • Luyi Yang
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This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book.
- Format: Pocket/Paperback
- ISBN: 9783031308406
- Språk: Engelska
- Antal sidor: 139
- Utgivningsdatum: 2023-06-24
- Förlag: Springer International Publishing AG