How to Influence and Persuade

Häftad, Engelska, 2012

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Everyone operating in business needs to understand how they should be using both influence and persuasion to make an impact, deliver outstanding results and really get ahead.

This brand new edition of How to Influence, is structured into three easy-to-access sections that will show you how to create willing allies across your organisation, turn potential crises into career defining opportunities, turn disagreement into consent, win key battles without fighting, push your agenda forward with authority, achieve more and stay in control.

Author Jo Owen is highly regarded as a world-leading expert in business practise and skills.

Produktinformation

Utgivningsdatum2012-09-24
Mått136 x 214 x 16 mm
Vikt320 g
FormatHäftad
SpråkEngelska
Antal sidor264
Upplaga2
FörlagPearson Education
ISBN9780273776796

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Introduction Part 1: the ten pillars of influence1. Whispers of influence: the persuasive conversation.2. Active listening: two ears and one mouth3. Earning the currency of influence: trust4. Act the part5. Win-win-win6. Give to take7. Play the right tune8. The spider’s web: building incremental commitment9. Build your platform10. Turning dreams into realityPart 2: influence in practice11. Moments of truth12. The myths and realities of influenceIndex