JOEL A. GARFINKLE is recognized as one of the top 50 coaches in the U.S., having worked with many of the world’s leading companies. He has worked as a consultant for two of the top consulting firms in the world: Ernst & Young in Hong Kong and Accenture in San Francisco. His clientele comprises a distinguished and diverse international client base, including Oracle, Google, Amazon, Deloitte, Ritz-Carlton, Bank of America, Starbucks, and many others. He is regularly featured in the national media, including ABC News, NPR, the New York Times, Forbes, the Wall Street Journal, and BusinessWeek. He has delivered more than one thousand workshops, speeches, and keynote addresses.

• Foreword Marshall Goldsmith xiiiAcknowledgments xvIntroduction 1Part One: Improve Your Perception—Take Control of How Others See You 231 Power of Perception 252 Seven Influencers on Perception 423 The Four-Step Perception Management Process 54Part Two: Increase Your Visibility—Stand Out and Get Noticed By the Peoplewhomattermost 794 Up Your Visibility 815 Promote Your Success 1106 Speak Up, Speak First, and Speak Often 1447 Raise Your Profile 167Part Three: Exert Your Influence—Lead Situations, People, and Events 1858 Lead through Influence 1879 Be Influential Now 20110 Become a Master Influencer 216The PVI Model in Action: A True Story 245Notes 250Resources 257About the Author 259Index 261

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