Generation Why

Karl Moore, professor in the Desautels Faculty of Management, McGill University, has taught at Stanford, Oxford, Harvard, Cambridge, and Duke business schools.

• Figures vii Introduction 3 1 Young People: A Fundamental Shift in the Workplace 12 2 The Modern Worldview: Science, Architecture, and Religion 19 3 Making It Real/Postmodernism Medicine: “Doc, I Have Three Theories about What Is Wrong with Me” 24 4 The Postmodern Worldview: Truth, Emotions, and Hierarchy 36 5 Privileging All Voices: Listen More, Talk Less 50 6 The Importance of Authenticity: Self Lost, and Self Regained 66 7 A Sense of Purpose: Work Must Have Meaning 77 8 The Modern Mentor in a Postmodern Workspace: The Voice of Support 95 9 The Millennial/Zer Need for Feedback: Four Reasons Why and How to Give It 111 10 Similar but Different: Generation Zers Are Not Millennials 129 11 Managing Upward and Being Managed by Millennials/Gen Zers: Key to Being a Really Useful Manager 143 Acknowledgments 149 Key Postmodern Terms 151 Notes 155 Further Reading 181 Index 193

“A highly readable, informative, and perceptive answer to a perennial question in the business world: how do companies renew themselves by attracting the best and brightest of young talent, from one generation to the next?” L. Ian MacDonald, editor of Policy magazine