Del i serien Computer Supported Cooperative Work

Fieldwork for Design

Theory and Practice

Häftad, Engelska, 2010

AvDavid Randall,Richard Harper,Mark Rouncefield

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This book looks at why ethnographic approaches have been turned to in the design of computing devices for the workplace, for the home and elsewhere. It presents a history of ethnography, both as it was practiced before computer science picked it up and since, most especially in the CSCW and HCI domains. It examines, further, the various ethnographic or ‘fieldwork’ frameworks currently popular, explaining and examining what each claims and entails. The focus of the book throughout is on the practical relationship between theory and practice, a relationship that is often misunderstood yet fundamental to successful design.The book is illustrated with real examples from the authors’ various experiences in academic and commercial settings, reporting on the use of ethnography before, during and after design innovation and implementation. The result is a book that provides the working knowledge necessary for using any kind of ethnographic approach in the design of computer technologies.

Produktinformation

Utgivningsdatum2010-10-21
Mått155 x 235 x 19 mm
Vikt522 g
FormatHäftad
SpråkEngelska
SerieComputer Supported Cooperative Work
Antal sidor331
FörlagSpringer London Ltd
ISBN9781849966474

Tillhör följande kategorier

Människa – datorinteraktion inom Data och IT

Ethnography, Fieldwork, and Design: Preliminary Remarks.- Ethnography, Fieldwork, and Design: Preliminary Remarks.- Theoretical and Analytic Issues.- The State of Play.- Some Perspectives.- Activity Theory, Distributed Cognition, and Actor-Network Theory.- Methods for Social Investigation: Practical Issues.- Ethnography and Its Role in the Design Process - “If You Must Work Together'.- Ethnography and How to Do It.- Analytic Issues: What Have We Got?.- Common sense and Context.- Organisations and Work.- Into the Home.- Conclusion: Not the Last Word.

"As an HCI researcher and practitioner, I am delighted to see, at last, a balanced view about the practice of ethnography within our field. This book presents an informative balance between the theory and practice of fieldwork methods, allowing researchers to conduct trials with confidence and understand the scope of the results that can be gained from these trials. At last, some of the most per-eminent people in their field show computer scientists and HCI researchers that it is valid to use ethnographic techniques without doing "proper" Sociology and Anthropology." Professor Gary Marsden, professor of HCI, University of Cape Town, South Africa