Connor Graham is a Researcher in the Computing Department at Lancaster University, UK, and an Honorary Fellow in the Department of Information Systems at the University of Melbourne, Australia. Marian Iszatt-White is a Teaching Fellow in the Management Development Division of Lancaster University Management School, UK. Simon Kelly is a Lecturer in the Department of Organisation, Work and Technology of Lancaster University Management School, UK. David Randall is a Senior Lecturer in the Department of Sociology, Manchester Metropolitan University, UK. Mark Rouncefield is a Senior Research Fellow in the Department of Computing, Lancaster University, UK. He was Director of the 'Explicating Leadership' and 'Technologies of Leadership' projects and is particularly associated with the development of ethnographic research methods.