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How do you hire, onboard, and retain a great team?You start by viewing your company through the EQ lens to discover your organizational obstacles—the elephants standing in the way of your company's success.Headhunter and executive coach Caroline Stokes delivers a blend of recruiting and emotional intelligence strategies essential to helping you identify and tackle your elephants and acquire and retain key hires—those unicorns—that will help your company stand out, stay resilient, and drive growth.Each chapter walks you through an organizational obstacle, gives you easy-to-implement advice, unpacks a key emotional intelligence factor, and offers questions for reflection so you can unlock your team's ability to hire the best candidates for the job. You'll also learn how to:Take a human-centric approach to your recruiting processCreate an onboarding process that fits your company cultureDeliver honest feedback with emotional intelligence and empathySharpen your negotiating skills so you can focus on what matters most to key hiresBreak your team's addiction to busy and reclaim your creativityFind the root cause of your fake unicornsPlus, get an inside look at how industry leaders are setting the pace for diversity, inclusion, and support to help you navigate today's workplace landscape.
Caroline Stokes is a human capital entrepreneur helping everyone move forward in the 4th industrial revolution. She founded FORWARD executive headhunting and executive coaching company designed for global innovation leaders and hosts The Emotionally Intelligent Recruiter podcast and learning platform to help recruiters evolve in the AI age.
Foreword: Darrell West, VP Brookings and author of ‘The Future of Work’Prologue: Why I wrote this bookChapter 1: Elephant: Pressure to Hire Too QuicklyChapter 2: Elephant: Recruiters are Hated: What are you going to do about it?Chapter 3: Elephant: Recruiters’ Attitudes SuckChapter 4: Elephant: Bad Employer BrandChapter 5: Elephant: Impersonal Onboarding ProcessChapter 6: Elephant: Feedback AvoidanceChapter 7: Elephant: Employee DisengagementChapter 8: Elephant: Non-Inclusive WorkspaceChapter 9: Elephant: Negotiation Chapter 10: Elephant: Lack of CoachingChapter 11: Elephant: Action AddictionChapter 12: Elephant: Reskill Your Teams or Go ExtinctChapter 13: Elephant: You Resist Emerging Work TrendsChapter 14: Elephant: Fake UnicornChapter 15: Be Like World BankChapter 16: Where We’re Heading