Kerry Welch has been a registered Nurse since 1995 and has worked in a wide variety of clinical settings and environments. Significantly, her experience has been in intensive care (neurological and general), then latterly in primary care as a Practice Nurse. Kerry has an in-flight nursing award and qualifications in both intensive care and primary care, as well as a MSc in Medial Ethics. The MSc drove her interest in nurse education and as such, she has been a lecturer and senior lecturer in higher education since 2006 and has a teaching qualification which is recorded with the NMC. Kerry has been a programme lead for the Nursing Associate programme at the University of Lincoln and is passionate about the role of the Nursing Associate in healthcare and proud to have been involved in the training of Nurse Associates since 2018.

• Chapter 1: The Theory Behind Effective CommunicationChapter 2: Professional CommunicationChapter 3: Interpersonal RelationshipsChapter 4: Communication in Diverse SettingsChapter 5: Challenges to Effective Communication in Clinical PracticeChapter 6: Inclusive CommunicationChapter 7: Communicating with Patients who have Specialist RequirementsChapter 8: Development and Support in Clinical Practice for the Nursing Associate Role

Kerry Welch has been a registered Nurse since 1995 and has worked in a wide variety of clinical settings and environments. Significantly, her experience has been in intensive care (neurological and general), then latterly in primary care as a Practice Nurse. Kerry has an in-flight nursing award and qualifications in both intensive care and primary care, as well as a MSc in Medial Ethics. The MSc drove her interest in nurse education and as such, she has been a lecturer and senior lecturer in higher education since 2006 and has a teaching qualification which is recorded with the NMC. Kerry has been a programme lead for the Nursing Associate programme at the University of Lincoln and is passionate about the role of the Nursing Associate in healthcare and proud to have been involved in the training of Nurse Associates since 2018.

• Chapter 1: The Theory Behind Effective CommunicationChapter 2: Professional CommunicationChapter 3: Interpersonal RelationshipsChapter 4: Communication in Diverse SettingsChapter 5: Challenges to Effective Communication in Clinical PracticeChapter 6: Inclusive CommunicationChapter 7: Communicating with Patients who have Specialist RequirementsChapter 8: Development and Support in Clinical Practice for the Nursing Associate Role

Kerry Welch has been a registered Nurse since 1995 and has worked in a wide variety of clinical settings and environments. Significantly, her experience has been in intensive care (neurological and general), then latterly in primary care as a Practice Nurse. Kerry has an in-flight nursing award and qualifications in both intensive care and primary care, as well as a MSc in Medial Ethics. The MSc drove her interest in nurse education and as such, she has been a lecturer and senior lecturer in higher education since 2006 and has a teaching qualification which is recorded with the NMC. Kerry has been a programme lead for the Nursing Associate programme at the University of Lincoln and is passionate about the role of the Nursing Associate in healthcare and proud to have been involved in the training of Nurse Associates since 2018.

• Chapter 1: The Theory Behind Effective CommunicationChapter 2: Professional CommunicationChapter 3: Interpersonal RelationshipsChapter 4: Communication in Diverse SettingsChapter 5: Challenges to Effective Communication in Clinical PracticeChapter 6: Inclusive CommunicationChapter 7: Communicating with Patients who have Specialist RequirementsChapter 8: Development and Support in Clinical Practice for the Nursing Associate Role