JON GORDON is a 15-time bestselling author, thought leader, and one of the most sought after leadership speakers and consultants who has worked with many of the best leaders and organizations on the planet. He believes that positivity is a competitive advantage and is the author of 30 books, including The Energy Bus, The Carpenter, The Power of Positive Leadership and The Power of a Positive Team. Visit him at JonGordon.com AMY P. KELLY is the Vice President of Consulting for The Jon Gordon Companies and a Global Facilitator for The Association for Talent Development in the areas of Change Management, Improving Human Performance, and Consulting Skills. She is co-author of The Energy Bus Field Guide and the author of G.L.U.E.: A Leadership Development Strategy to Bond and Unite. In her career as a human resources executive, Amy built award-winning employment brands and corporate university programs. She is dedicated to helping executives and their teams grow.

• Acknowledgments ixIntroduction xi1 Turmoil 12 Transparency 113 Truth 174 Tiles of Talent: Embracing Hybrid Team Trust 315 Trust 476 Time to Transform 697 Team 738 Application of the STAR 3 Model 81Difficult Conversations Don’t Have to be Difficult Resources 87About the Authors 89Other Books by Jon Gordon 91

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JON GORDON is a 15-time bestselling author, thought leader, and one of the most sought after leadership speakers and consultants who has worked with many of the best leaders and organizations on the planet. He believes that positivity is a competitive advantage and is the author of 30 books, including The Energy Bus, The Carpenter, The Power of Positive Leadership and The Power of a Positive Team. Visit him at JonGordon.com AMY P. KELLY is the Vice President of Consulting for The Jon Gordon Companies and a Global Facilitator for The Association for Talent Development in the areas of Change Management, Improving Human Performance, and Consulting Skills. She is co-author of The Energy Bus Field Guide and the author of G.L.U.E.: A Leadership Development Strategy to Bond and Unite. In her career as a human resources executive, Amy built award-winning employment brands and corporate university programs. She is dedicated to helping executives and their teams grow.

• Acknowledgments ixIntroduction xi1 Turmoil 12 Transparency 113 Truth 174 Tiles of Talent: Embracing Hybrid Team Trust 315 Trust 476 Time to Transform 697 Team 738 Application of the STAR 3 Model 81Difficult Conversations Don’t Have to be Difficult Resources 87About the Authors 89Other Books by Jon Gordon 91

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JON GORDON is a 15-time bestselling author, thought leader, and one of the most sought after leadership speakers and consultants who has worked with many of the best leaders and organizations on the planet. He believes that positivity is a competitive advantage and is the author of 30 books, including The Energy Bus, The Carpenter, The Power of Positive Leadership and The Power of a Positive Team. Visit him at JonGordon.com AMY P. KELLY is the Vice President of Consulting for The Jon Gordon Companies and a Global Facilitator for The Association for Talent Development in the areas of Change Management, Improving Human Performance, and Consulting Skills. She is co-author of The Energy Bus Field Guide and the author of G.L.U.E.: A Leadership Development Strategy to Bond and Unite. In her career as a human resources executive, Amy built award-winning employment brands and corporate university programs. She is dedicated to helping executives and their teams grow.

• Acknowledgments ixIntroduction xi1 Turmoil 12 Transparency 113 Truth 174 Tiles of Talent: Embracing Hybrid Team Trust 315 Trust 476 Time to Transform 697 Team 738 Application of the STAR 3 Model 81Difficult Conversations Don’t Have to be Difficult Resources 87About the Authors 89Other Books by Jon Gordon 91

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