Designing Performance Appraisal Systems

ALLAN M. MOHRMAN is associate director and research scientist at the Center for Effective Organizations, University of Southern California. SUSAN M. RESNICK-WEST is adjunct professor of management and organization in the Graduate School of Business Administration, University of Southern California, and president of Resnick-West Consultants. EDWARD E. LAWLER is professor of management and organization in the Graduate School of Business Administration, University of Southern California, and author of High Involvement Management (Jossey-Bass, 1986).

• Challenges in Appraising Performance. DEVELOPING EFFECTIVE APPRAISAL SYSTEMS. Guidelines for Designing Appraisal Systems. Common Appraisal Methods and Their Consequences. Determining Who Appraises Performance. Designing a Complete Appraisal System. Implementing an Appraisal System. KEY ISSUES IN DESIGNING PERFORMANCE APPRAISAL SYSTEMS. Legal Considerations in Performance Appraisal. Appraisal-Driven Reward Systems. Tailoring Appraisal Systems for Different Career Paths (J. Prince& M. Driver). Appraising the Performance of Professional Employees (M. VonGlinow). Integrating Appraisal with Other Human Resource Systems.