Christopher G. Worley is Senior Research Scientist at the University of Southern California’s Center for Effective Organizations. He is also professor of management at Pepperdine University’s Graziadio School of Business and Management. Thomas Williams is a Senior Executive Advisor at Strategy& (formerly Booz & Company) where he consults to large global companies on issues of strategy, organization, and management systems. Edward E. Lawler III is Director of the Center for Effective Organizations at the University of Southern California and Distinguished Professor of Management and Organization in the USC Marshall School of Business.