From the reviews: "It has been a pleasure to review this book and share the authors' genuine excitement in its subject matter. It is refreshing, well structured, takes a critical look at the current state of decision support and presents a coherent evaluation of how decision support systems (DSS) should evolve ... . This is a timely and very interesting book, which will be of much interest to those concerned with business intelligence and analysis. ... The authors are to be congratulated ... ." (S Fitz-Gerald, Journal of the Operational Research Society, Vol. 56, 2005)