Del i serien Express Exec
Customer Relationship Management
Marketing 04.04
Häftad, Engelska, 2002
119 kr
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Fast track route to developing world customer relationships Covers all the key techniques for successful customer relationship management, from developing profitable customer relationships to integrated sales management systems and from e-marketing to pricingExamples and lessons from some of the world's most successful businesses, including Cisco and EclipsysEMC, and ideas from the smartest thinkers, including Don Peppers, Thomas Siebel and Patricia SeyboldIncludes a glossary of key concepts and a comprehensive resources guide
Produktinformation
- Utgivningsdatum2002-03-25
- Mått125 x 173 x 11 mm
- Vikt142 g
- FormatHäftad
- SpråkEngelska
- SerieExpress Exec
- Antal sidor128
- FörlagJohn Wiley and Sons Ltd
- ISBN9781841122137
