Creating Healthy Organizations

Graham Lowe is president of The Graham Lowe Group Inc., a workplace consulting and research firm, and a professor emeritus at the University of Alberta.

• Figures  Preface   Acknowledgments   Introduction The Healthy Organization Ideal   Looking at Your Organization through a Health Lens   Helping Change Agents    Leveraging Where You Are TodayLearning from Your Peers Chapter Overview   1. The Healthy Organization Integrating Well-Being and Performance  Healthy Organizations in Action   A Healthy Organization Model    Vibrant Workplaces   Inspired Employees   Beyond Engagement   The Capabilities of an Inspired Workforce   Learning Collaboration    Culture and Leadership    Culture and Leadership in Action Better Workplaces   Sustainable Success    Stronger People-Performance LinksHealthier Employees and Communities Making Well-Being a Priority   2. Beyond Workplace Health Promotion The Wellness Paradox   Healthy Workplace Pay-Offs and Potential  Wellness Returns on Investment    Healthy Lifestyle Programs Addressing Chronic Health Conditions Targeting High-Risk Employees   An Organizational View of Health and Wellness Limitations of Workplace Health Promotion Comparing Health Promotion and Organizational Perspectives   Leveraging Workplace Health Promotion Organizational Solutions for Wellness   Rethinking Absenteeism Present but Not Productive  Healthy Psychosocial Work Environments  Talking about Health and Performance  3. How Vibrant Workplaces Inspire Employees How Employees Experience Healthy Organizations  Envisioning Vibrant Workplaces    Envisioning an Inspired Workforce   How Vibrant Workplaces Inspire Employees   Focusing on Work Experiences    Defining Good Jobs  Healthy Workplaces through Employees’ Eyes   Why Some Workplaces Are Healthier than Others  Why Employees’ Perceptions Matter Closing the Inspiration Gap   The Dynamics of a Healthy Organization    4. Positive Cultures What Is Culture?    Culture as Competitive Advantage   Unhealthy and Healthy Cultures   Unhealthy Cultures   Healthy Cultures   Culture Change   Cultures Can Be Revitalized and Can Evolve  The Culture-Strengthening Process Strengthening Values    The Importance of Values    New Values    Renewed Values    From Values to Behaviours    Revitalizing Your Organization’s Culture   5. Inclusive Leadership Leading the Way to Healthier Organizations    Leading at the Micro Level   Who Are the Leaders? Widely Distributing Leadership ResponsibilityQualities of Inclusive Leaders   Leading with People Skills   Gaps in People Skills  Follow-Through on People Commitments  Setting the ToneFocusing on Leadership Behaviours    Living the Guiding Principles   Leadership to Build Supportive Workplaces Leading Change    6. Healthy Change Getting on a Healthy Change Trajectory   Focusing on the Journey   The Role of Culture and Leadership  Five Principles for Healthy Change   Understanding Change Readiness Aligning Structure and Culture Linking People Initiatives to the Business Strategy   Widen the Circle of Involvement   Make Time for Learning and Innovation Change as Renewal   7. Sustainable Success What Makes Success Sustainable?Social and Environmental Dimensions Human Resource Dimensions  Ingredients of Sustainable Success   Renewing Relationships with Society Corporate Social Responsibility Evolves    The Changing Face of Social Responsibility   Good Corporate Citizen, Outstanding Employer   Making Sustainability Strategic   Vibrant Workplaces Support Social Responsibility Renewing Workforce Capabilities    Workforce Diversity Strategies    Inspiring Three Generations of Workers  Long-Range Workforce Planning   Making Progress    8. Measuring Progress Using Evidence for Action   Practical Challenges of Using Evidence   Thinking Ahead The Value of Qualitative Consultations Measurement Tools   Measures   Tools Design Options   Return on Investment Using Surveys for Healthy Change   Survey Guidelines   Finding a Clear Direction from Survey Data   Using Survey Results for Leadership Development  Integrated Performance Reporting   Examples of Effective Performance Reporting   Triangulating Your Existing Data   Guidelines for Measuring Improvements   Healthy Organization Measures Are Good Public Policy  9. Designing a Healthy Organization Strategy Notes   Index