Cornerstones of Impact Management

Anne-Maree Dowd PhD is the Executive Manager of Performance and Evaluation at Australia’s national science agency, CSIRO. She has led the impact agenda within CSIRO since 2014 and has been involved at the international level on research impact. Thomas Keenan PhD is the director of Tractuum, an impact management consultancy based in Queensland, Australia. He led the planning and evaluation activities of the CSIRO Impact Team from 2016 to 2019 and continues to support the advancement of the CSIRO approach to impact management as a consultant.Kathryn Graham PhD, FCAHS is a Professor of Research Impact Assessment at the University of Calgary, Canada, and was previously at Alberta Innovates. Her name is synonymous with advancing both the science and practice of impact. She has 30 years of experience in advising impact driven organisations on how to strategically design, measure, scale and maximise their impact performance.

• Introduction: The foundations of impact 1. Impact by design 2. Inspiring and fostering a positive impact culture 3. Managing your culture shift 4. Mitigating risks to impact 5. Integrated impact planning approaches and processes 6. Communication and engagement at the planning stage 7. Risks at the planning stage 8. Monitoring progress and risk 9. Why and when to undertake impact evaluation 10. Impact evaluation principles and approaches 11. The role of economics in assessing impact 12. Assessing the value of impacts 13. Quality assurance for impact assessments 14. The art of making impact visible 15. Forecasting impact: Potential value from innovation 16. What’s on the horizon for the impact field