DAN ROBERTS is a 30-year veteran of the IT industry and the CEO and President of Ouellette & Associates Consulting, Inc. He is a contributing author of several books, including Unleashing the Power of IT (Wiley, 2013) and Leading IT Transformation. Dan is a frequent keynote speaker at CIO and IT industry events and is often quoted in leading industry journals. He graduated from UNH’s Whittemore School of Business & Economics. BRIAN P. WATSON is the former Editor in Chief of CIO Insight and has contributed reporting and analysis to several media outlets focused on IT leadership. Since 2010, he has served as Director of Business Outreach for Workforce Opportunity Services (WOS), a 501c3 nonprofit company. He earned his Bachelor’s degree from Bucknell University and a Master’s degree from Northwestern University’s Medill School of Journalism.