Computer Games and Technical Communication

Jennifer deWinter is Assistant Professor of Rhetoric and associated faculty in the Interactive Media and Game Development program at Worcester Polytechnic Institute, USA, and Ryan M. Moeller is Associate Professor of English at Utah State University, USA.

• Introduction; I: Connecting Professional and Technical Communication and Game Studies; 1: It's All Fun and Games Until Someone Pulls Out a Manual: Finding a Role for Technical Communicators in the Game Industry; 2: Come Out Playing: Computer Games and the Discursive Practices of Gender, Sex, and Sexuality 1; II: Industry Documentation and Procedural Guides; 3: Rendering Novelty Mundane: Technical Manuals in the Golden Age of Coin-Op Computer Games; 4: Just Playing Around: From Procedural Manuals to In-Game Training; 5: “It Wasn't Intended to be an Instruction Manual”: Revisiting Ethics of “Objective” Technical Communication in Gaming Manuals; III: Getting the Player Involved; 6: Game Design Documents: Changing Production Models, Changing Demands; 7: Developing a Testing Method for Dynamic Narrative; 8: Psyche and Eros: Rhetorics of Secrecy and Disclosure in Game Developer–Fan Relations; 9: Patching as Design Rhetoric: Tracing the Framing and Delivery of Iterative Content Documentation in Online Games; 10: “You Are How You Play”: Privacy Policies and Data Mining in Social Networking Games; 11: Working at Play: Modding, Revelation, and Transformation in the Technical Communication Classroom; IV: Games in the Professional and Technical Communication Classroom; 12: Inhabiting Professional Writing: Exploring Rhetoric, Play, and Community in Second Life; 13: How World of Warcraft Could Save Your Classroom: Teaching Technical Communication through the Social Practices of MMORPGs; 14: The Three D's of Procedural Literacy: Developing, Demonstrating, and Documenting Layered Literacies with Valve's Steam for Schools; 15: Questing through Class: Gamification in the Professional Writing Classroom; 16: From Realism to Reality: A Postmortem of a Game Design Project in a Client-Based Technical Communication Course

'This collection will capture the attention of even those scholars who are non-gamers. The chapters show the importance of gaming to technical communication professionals as well as how the pedagogy of gaming might benefit the technical communication classroom.' Barry Maid, Arizona State University, USA 'Computer Games and Technical Communication: Critical Methods and Applications at the Intersection successfully fills the gap in the academic scholarship while also offering practitioners suggestions to tap into this booming market.' Technical Communication