Communicating with Customers
Service Approaches, Ethics and Impact
Inbunden, Engelska, 1997
639 kr
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This volume suggests new directions for researching and improving communication practices in a variety of service contexts and provides clear guidance for organizations wishing to initiate and evaluate their efforts to improve practices with customers.
Produktinformation
- Utgivningsdatum1997-10-31
- Vikt333 g
- FormatInbunden
- SpråkEngelska
- SerieHampton Press Communication Series: Communication & Social Organization
- Antal sidor176
- FörlagHampton Press
- ISBN9781572731400