An internal audit textbook comes to life as a must-read tale! Dr. Murdock has masterfully taken essential elements of internal auditing and created an entertaining and compelling story in a book that is hard to put down. He brings us on the journey of how one audit shop, with pressure of dissatisfaction from the Board, adopted progressive techniques to transform their service and, in turn, the organization. The real-life challenges of convincing the team and the company’s leadership to incorporate value-added and leading-edge techniques will resonate with auditors of all experience levels. The solutions-focused-approach will encourage every auditor to rethink how they are operating and inspire them to become their own change agents. Rob Clark, Jr., Chief Audit & Compliance Officer, Howard University Most books seeking to educate leaders choose one of two recipes, either 1) the instructional "to-do list" of all the things you must do to excel and why, or 2) the case study approach of bombarding readers with examples of what other organizations and leaders have done to make positive change. Dr. Murdock has chosen to deviate from these recipes, and in doing so, creates an internal audit leadership instructional manual that is truly unique. Reading more like a fiction novel, with characters and personalities that develop over time, Dr. Murdock engrosses the reader in a story about how an internal audit leader turned around his department, and significantly increased value to the organization. Most readers will be able to immediately recognize the characters in the story as real-world personalities, with all of the advantages and challenges of those personality types. The drama builds as the main character has to assess his team, re-evaluate his department's value to the organization, and make essential changes to be a sought-after advisor. In reflecting back, I love that I learned some valuable new strategies and ways of thinking, without feeling like I was reading an instruction manual.Steve Biskie, Principal, National Risk Analytics Leader & SAP Champion, RSM USUsing a dialogue-based, novel-style of writing, Hernan Murdock weaves a very compelling story of a new Chief Audit Executive needing to make transformational change across all aspects of a fictional company’s internal audit function. Many of the challenges are ones faced by all internal audit departments, and ones that will resonate with any internal auditor, audit committee member, or executive leader. Enjoyable and instructive must-read for anyone on the internal audit transformational journey.Hal Garyn, Managing Director, Audit Executive Advisory ServicesIf you deal with an underperforming internal audit function, reading The Change Agent is a must. Underperforming internal audit functions are a universal challenge in both the private and public sectors. A real concern, considering the observation from internal audit thought-leaders, that internal auditing is still searching for an identity where they can play a more important role within the governance of their entities. Through his book, Dr. Murdock adds to the quest of transforming modern internal audit functions into an independent activity that can add value and improve operations. He refreshingly deviates from the customary instructional framework, or lessons learnt style of text-book writing, to adopt the age-old approach of storytelling that resonates with all readers regardless of their education level or professional status. The analogy of the seasons to indicate the different phases of positive transformation in an internal audit function is particularly appealing. Storytelling has been a primary method of education for thousands of years, long before the advent of written language and formal schooling to transmit knowledge by simplifying complex problems, teaching values, and enhancing comprehension. In this novel, Dr. Murdock stimulates critical thinking by presenting the story of a new CAE having to navigate professional and personal challenges in the face of diverse personalities and cultures. The Change Agent encourages readers to analyze situations, consider different perspectives, and brainstorm solutions that may well apply to their personal environments. This remarkable book empowers governance leaders to understand how to navigate the influences on sustainable positive organizational change and presents a valuable resource to add to the bookshelf.- Prof Lourens J Erasmus, Professor of Financial Governance, University of South AfricaThe Change Agent: Transforming an Underperforming Internal Audit Department is a must-read for novice and seasoned internal auditors, audit committee members, or business leaders seeking impactful change. The book is an engaging narrative of the impressive overhaul of an internal audit department, cleverly using the metaphor of changing seasons to portray the transformation. The journey begins with the audit committee’s 12-month ultimatum to turn around performance or risk being outsourced, to internal audit securing a 'seat at the table,' actively sought for input into future plans and strategies. Addressing professional and personal challenges, it provides an arsenal of best practices and tools to transform the function, delivering substantial value to the organization. This book challenges stereotypes about internal audit while exploring diverse cities, personalities, and cultures, making it an exciting read. It prepares you to grasp how holistic change, collaboration, adaptability, and resilience drive positive organizational transformations.Mary Ann Khalil, Managing Partner, Knowbility ConsultancyWhat an amazing book. It fully embraces the challenges of the internal audit’s transformational journey. It is fun to read – from cover to cover. The concept of the seasons is fantastic. An internal audit department will go through all the seasons. Dr. Murdock is a great storyteller with great knowledge to share.Mark Edmead, IT Transformation Consultant and Trainer, MTE AdvisorsThe Change Agent was an informative yet very entertaining novel. I was skeptical when I heard about a novel on auditing. How can that be entertaining? And then I read it. And wow, it was just as entertaining as a lot of the novels I read for fun! It can also be a valuable educational tool for those who teach auditing. In fact, I have already recommended it to two fellow instructors. I feel for the characters in this book and wonder what Miriam, Rachel, Tony, and the gang are up to now. To me that is the sign of a great story! The story and roles are so realistic I can assign pieces of my career and co-workers to many of the scenes and situations. Well done.Denise Cicchella, Executive Director and Trainer, AuspiciumHernan Murdock has written a clever allegory with believable characters who are dealing with realistic business challenges and situations. Using an easy-to-read writing style, Murdock deftly weaves in sage, time-tested advice and describes useful practices to transform the internal audit from a traditionally financial reporting and compliance-focused activity into a valued business partner. This is a must-read for anyone who wants to create sustainable organizational change.Ann Butera, Author, Founder and President, The Whole Person ProjectI have been fortunate to know Hernan personally and have had the pleasure of watching him develop into a professional training innovator. The concept of a novel about the trials and tribulations of an internal audit and compliance function is a unique approach. This certainly gives leaders in audit, compliance, and governance a new method and potential strategy to introduce continuing education to their teams.Joel F. Kramer, Managing Director (Retired), Internal Audit Division, MIS Training Institute (MISTI)The Change Agent by Hernan Murdock provides a clear and concise roadmap for leading change in an internal audit department, and is full of practical advice and tips. The book is a fictional story about a visionary leader who is hired to transform an underperforming internal audit department. The story is engaging and relatable, and it provides valuable insights into the challenges and opportunities of leading change with real-world examples. I especially appreciated the book's focus on the importance of building a coalition, creating a vision, and communicating effectively. If you are responsible for transforming an underperforming internal audit department, then I highly recommend reading The Change Agent. It is a valuable resource that will help you succeed in your mission.Aliya Noor, Associate Partner, Ahmad Alagbari Chartered AccountantsThroughout his career, Hernan Murdock has been a significant contributor to the education of thousands of internal auditors by emphasizing the importance of internal audit and its positive impact on organizations. In his latest work, The Change Agent, Hernan presents an engaging story with relatable characters that successfully illustrates the ups and downs faced by a new CAE and his contemporary internal audit learnings. By reading this book, not only can aspiring internal audit leaders benefit from the insights and experiences shared by the characters, but they can also learn about the change management practices that are implemented in the story. The Change Agent is an excellent resource for those who want to improve their understanding of the internal audit function and how it can enable positive change within an organization.Tom O’Reilly, Area Director, AuditBoardDr. Hernan Murdock's The Change Agent is a comprehensive guide that presents a systematic approach for rejuvenating underperforming internal audit departments. The book is structured into four distinct seasonal divisions, each focusing on a specific aspect of transformation. It begins with the recognition of the need for change, progresses to the implementation of solutions, and culminates in the establishment of sustainable enhancements. Each segment meticulously elucidates critical obstacles and corresponding solutions, including coalition-building, refining audit methodologies, and the augmentation of communication strategies. Dr. Murdock's systematic approach, anchored in empirical case studies, facilitates readers' comprehension of intricate transformation dynamics while maintaining their engagement with the discourse, ensuring they are well-informed and prepared for the journey ahead.The text is distinguished by its pragmatic perspective on leadership, mainly its focus on cultivating interpersonal relationships and empowering personnel. Chapters dedicated to training, mentorship, and advisory services are invaluable for internal audit leaders aiming to catalyze change and promote ongoing enhancement. Dr. Murdock's framework further considers the human dimensions of transformation, making the text equally accessible and relevant to both experienced auditors and field newcomers. The book’s inclusive approach ensures that all readers, regardless of their level of experience, can benefit from its insights and strategies.The Change Agent is essential reading for internal audit practitioners and indispensable for reforming internal audit operations. It functions not just as a book, but as a strategic manual, providing explicit directives and significant insights to facilitate enduring organizational success. With this book as a guide, practitioners can navigate the complexities of internal audit reform with confidence and clarity.Dr. Sunil Kumar, Associate Professor, Faculty of Management and Commerce, ICFAI University TripuraThe Author offers an innovative and compelling approach to internal audit leadership by blending professional guidance with a novel narrative style. The Change Agent presents a coherent, transformative journey through a fictional yet realistic organizational setting. This approach successfully humanizes the technical and strategic challenges of the internal auditor, making a complex concept accessible without sacrificing rigor. From a professional view, the book makes a significant contribution by repositioning internal audit as a strategic, value-adding function rather than a compliance-focused activity. Equally important is the attention paid to the human dimension of change coaching, mentoring, resistance management, and trust building, which is often underrepresented in technical audit literature. The Book will appeal to a broad audience, including Chief Audit Executives, internal auditors at all career stages, audit committee members, governance and risk professionals, and educators. It is particularly well-suited for executive education, professional training programs, and graduate-level internal audit courses, where it can serve both as a learning tool and a discussion venue. From a development perspective, the book would benefit from modest enhancements to broaden its reach and extend its longevity. Readers with academic or research-oriented backgrounds may welcome cleaner signposting of the theoretical frameworks underpinning the change process, particularly where Kotter’s model and leadership principles are applied. Additionally, adding to the fictional narrative, short practitioner reflections, empirical snapshots, or comparative cases could further reinforce credibility and transferability. Given the rapid digital transformation of internal auditing, expanding coverage of data analytics maturity, digital assurance tools, and emerging technologies would also increase relevance for future audiences. These refinements would strengthen the book's positioning as both a professional guide and a semi-academic reference, while preserving its distinctive narrative style. Naji Alslaibi, PhD, Director of Institutional Affairs | Bethlehem UniversityAt its core, The Change Agent tells a year-long story of a newly appointed Chief Audit Executive driving transformation within an internal audit function. The narrative arc follows familiar reform themes—shifting from control-based to risk-based auditing, rebuilding skills, and restoring credibility—but the book operates on two distinct axes. Alongside the internal audit transformation itself, the quarterly interactions with the audit committee form a second narrative layer, where timely discussions unfold around topics such as remote and hybrid auditing, agile practices, ESG, cybersecurity, and evolving governance expectations. Much of this dialogue is presented through office-like conversations and recurring interactions, allowing readers to visualize the dynamics of a functioning audit environment. This dual structure makes the book particularly dense in practical content. While the overall narrative follows a linear, year-long transformation and the story format provides continuity, many chapters also pause the plot to explore contemporary internal audit and audit committee concerns in a more thematic and discussion-driven way. As a result, the book is not easily absorbed in a single reading. Its greatest value lies in selective, focused engagement—readers are likely to benefit most by identifying themes that resonate with their own organizational context and revisiting those sections in depth rather than attempting a strictly linear consumption of the entire narrative. An important underlying message is that internal audit transformation rarely exists in isolation. As depicted throughout the book, changes to internal audit intersect with broader organizational and talent considerations, including skills development, role clarity, and cultural expectations. In this sense, the maturity of the internal audit function can be read as a reflection—or even a mirror—of the organization’s overall maturity. The narrative further suggests that sustainable change requires evolution not only within internal audit but also within the audit committee itself, reinforcing the idea that governance, oversight, and assurance must develop in tandem. Kaori Ito, MBA, AC Chair, TokyoThe Change Agent transforms the challenge of internal audit reform into an engaging and credible professional narrative. Through John Taylor’s efforts to rebuild an underperforming function, Hernan Murdock brings to life many of the difficulties audit leaders encounter in practice: repetitive audit programmes, limited alignment with changing risks, strained stakeholder relationships, resistance within the team, and the ongoing need to show the value of internal audit.What the book shows well is that transformation cannot be achieved through methodology alone. Its progression through the four seasons provides a natural structure for the department’s development, while the interactions between John, Tony, Miriam, Rachel, and the wider organization reveal how credibility is shaped by leadership, communication, coaching, judgment, and the willingness to challenge established habits. The tension between familiar control-based routines and a more responsive, risk-based approach is especially well handled and reflects the way change often unfolds within an organization.Murdock also succeeds in presenting internal audit as a forward-looking function rather than one concerned only with past failures. The lighthouse metaphor captures this idea effectively: internal audit should help organizations recognize risk, navigate uncertainty, and make better-informed decisions. The book connects this wider message with practical developments in stakeholder engagement, audit reporting, advisory work, staff development, data analytics, and quality improvement. In doing so, it shows how an audit function can rebuild trust and become a more useful and respected partner to the organization.Accessible, practical, and closely connected to the realities of internal audit work, The Change Agent will be valuable to Chief Audit Executives, internal auditors, audit committee members, and leaders seeking to improve the credibility and impact of the internal audit function.Andra T. Alcalá
