'This manual has long been needed. The care of older people is not only an important topic, but has been a neglected area, both practically and academically. Sue Thompson has produced a compassionate, conceptually sophisticated, and extremely practical approach to eldercare. Her knowledge of the field, conceptual thinking and practical understanding will make this book invaluable for caregivers. It is a must read, a gift to all who will read it. Exceptionally well written, it is filled with stories, practical suggestions, and conceptual backing for the ideas presented. The book offers fresh hope and comfort to those making the journey of life.'Dr Gerry R. Cox - Professor Emeritus of Sociology at University of Wisconsin- La Crosse, USA'This is a long overdue manual which offers a first-class guide to working with elderly people. The concept that older people are people with problems and not the problem is central to the author’s whole approach and is a refreshing change from so much of the literature. I especially like the fact students and workers can study at their own pace and in what order they like but supported by the centrality of reflective practice throughout. This latter element is particularly well designed, demanding that participants think through what are often complex and multi-dimensional issues surrounding eldercare. An excellent resource I heartily endorse.'Dr John Bates, former Head of Social Work & Social Justice, Liverpool Hope University