Designed to provide new professional callcenter managers with a methodology for managing their callcenter in an easily understood, step by step manner.
Produktinformation
- Utgivningsdatum2007-04-24
- Mått216 x 279 x undefined mm
- Vikt367 g
- FormatHäftad
- SpråkEngelska
- FörlagPurdue University Press
- ISBN9781557531124