‘Paul Grefen has a unique talent for describing complex ideas. He gives a thorough analysis of e-business by blending organizations, strategy, architecture and technology beautifully. This book is an invaluable resource for students of e-commerce and business professionals.’ - Akhil Kumar, Penn State University, USA‘With his inspiring ideas Paul Grefen takes e-business to the next level to support an industry that is increasingly forced to transform to services dominancy.’ - Eric P. van der Linden MBA, SVP Architecture, DLL, the Netherlands‘This is an outstanding text providing a concise and conceptually clear introduction to e-business systems in a world of connected and ubiquitous information technology. Explaining both business drivers and technology platforms, this book covers all major trends driving e-business and brings them together in a systematic way.’ - Heiko Ludwig, IBM Almaden Research, USA