Assessing and Improving Student Organizations

Brent D. Ruben is a distinguished professor in communication at Rutgers University, where he also serves as senior university fellow, advisor for strategy and planning in the Office of the Executive Vice President for Academic Affairs, and was the founder of the Rutgers Center for Organizational Leadership. He is also a member of the faculties of the Rutgers PhD program in higher education and the Robert Wood Johnson School of Medicine. Brent is author or co-author of numerous publications in communication, organizational leadership, planning, assessment, and change, including Excellence in Higher Education Guide (Stylus, 2016), What Leaders Need to Know and Do (National Association of College and University Business Officers, 2006), and Communication and Human Behavior (Kendall Hunt, 2020). Ruben was a founder of the Rutgers Department of Communication, and first PhD program director of the School of Communication and Information. He was a founder and first president of the Network for Change and Continuous Innovation in Higher Education (NCCI), served as Rutgers inaugural liaison and is a frequent contributor to the Big Ten Academic Alliance leadership programs, and serves as an adviser to colleges and universities has and nationally and internationally.Tricia Nolfi has spent the past twenty years working in higher education in the areas of student centers and student activities, judicial affairs, student governance, leadership education, and human resources. In addition to administrative work, she has served as a course instructor in the area of leadership development. She currently serves as the Associate Director of Human Resources at Rutgers University providing direction for employee professional development programs, divisional marketing and outreach, employee recognition efforts, and new employee programs. Tricia has authored articles on student leadership development is editor of Advising Student Governments: Models for Practice and Strategies for Success (NACA Educational Foundation, 2000).

• AISO Student Workbook, AISO Themes, Key Categories for Assessing and Improving Student Organizations, The AISO Process, Student Organization Profile, Who provides 'the leadership' for your organization? Percentage Rating Guide, Does your organization have a navigation system? Stragetic Planning Imperatives, Who are your constituencies? Constituent Focus Exercise, What's your experience? By what standards should the quality of your organization be judged? Our membership, What Membership groups are being considered in this review? Examples of Organizational Climate Issues, Process Matrix Exercise, Mission-Critical Program, Services, and Activities and Associated Processes Matrix, Operational and support Services and Processes Matrix, Outcomes and Achievements, Category 4 and Category 7, Outcomes and Achievements. Part Contents/....