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Aileen G. Zaballero, William Rothwell, Behnam Bakhshandeh - Agile, Innovative, and Resilient Supervisor, Häftad

Häftad, Engelska, 2027

Del i serien Successful Supervisory Leadership

Agile, Innovative, and Resilient Supervisor

Empowering Teams Through Change and Crisis

Av Aileen G. Zaballero, William Rothwell, Behnam Bakhshandeh

719 kr

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Beskrivning
When you become a supervisor, no one gives you a manual. One day you’re doing the work, and the next day you’re in charge of the people who do it. That change is harder than it seems, and most companies don’t give you nearly enough help to get through it well.Now think about everything else that goes on at work these days. There are now AI tools in workflows that didn’t exist two years ago. Teams are now more diverse, spread out, and under more stress than they used to be. The rate of change is not slowing down. It’s getting faster, if anything. And in the middle of all that, you need to keep your team focused, motivated, and productive even though things are always changing. This is what supervision is like right now. Not the one you read about in a book, but the one you’re living.The framework at the heart of this book presents those three traits as the three sides of a triangle, with each side a vector with both strength and direction. The triangle is inside a bigger circle that stands for the conditions around you, the place where your team works every day. The triangle’s shape changes all the time, just like the conditions. Sometimes, being able to adapt quickly is most important because your team is trying to keep up with rapid changes. When the usual way of doing things stops working, it’s time to try something new. Your team may need resilience the most when they are tired, stretched thin, or recovering from something hard. It’s not necessary to keep all three in balance all the time. You need to read the moment well enough to know which one your team needs most right now. That’s what this book is designed to help you do.Chapter 1 sets the context, examining why the modern work environment demands a different kind of supervision and introducing design thinking as the mindset that runs through everything that follows. From there, each chapter builds on the framework in a specific direction. You’ll explore what agility looks like in practice, how to create conditions where your team feels safe enough to try new things and fail without shutting down, and how to lead steadily when pressure is high and outcomes are uncertain. By the time you reach Chapter 8, the goal isn’t for you to have memorized a model. This is for you to gain a clearer understanding of how you lead now, where you’re strong, where you tend to struggle, and what small shifts could make a real difference for your team.Supervision has never been a simple job. But supervisors who stay curious, try new approaches when old ones stop working, and hold steady when their teams need an anchor are the ones people remember. That’s what agile, innovative, and resilient leadership looks like in practice. And that’s what this book is for.
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Aileen Zaballero, Ph.D., CPTD, CPLP is a senior partner of Rothwell & Associates and has been a Certified Professional in Talent Development since 2009. Aileen has over 25 years of experience in the learning and development field and more than ten years researching what adults learn, how they know it, and the value placed on types of knowledge. As an instructional designer and learning consultant, she created various educational and training materials, including online videos and webinars. As a practitioner and researcher, Aileen believes bridging academic discourse in workforce education (theory) with industry best practices (application) to address complex issues is critical. She led a project to examine instructional design competencies; was a researcher and subject matter expert (SME) in competency modeling for the Advance Commercial Building Workforce (ACBW) project, funded by the US Department of Energy, aimed to develop a competency model and career map. She was part of the team that developed ATD’s Talent Development Framework. Aileen has authored and co-authored chapters in Performance Consulting-Applying Performance Improvement in Human Resource Development (2013, John Wiley & Sons); co-edited and co-authored Optimizing Talent in the Federal Workforce (2014, Management Concepts); co-authored a chapter in Organization Development Fundamentals: Managing Strategic Change (2014, ASTD Press); co-edited The Competency Toolkit, 2nd Ed. (2014, HRD Press); and co-authored Increasing Learning & Development’s Impact Through Accreditation: How to drive up training quality, employee satisfaction, and ROI (2020, Palgrave McMillan).William J. Rothwell, Ph.D., SPHR, SHRM-SCP, CPLP Fellow, is President of Rothwell and Associates, Inc., a full-service consulting company specializing in succession planning. He is also a Professor of Learning and Performance in the Workforce Education and Development program, Department of Learning and Performance Systems, at The Pennsylvania State University, University Park campus. In that capacity, he heads up a top-ranked graduate program in learning and performance. He has authored, co-authored, edited, or co-edited 300 books, book chapters, and articles—including 64 books. Before arriving at Penn State in 1993, he had 20 years of work experience as a Training Director in government and in business. As a consultant, he has worked with over 50 multinational corporations—including Motorola, General Motors, Ford, and many others. In 2004, he earned the Graduate Faculty Teaching Award at Pennsylvania State University, a single award given to the best graduate faculty member on the 23 campuses of the Penn State system. His train-the-trainers programs have won global awards. His recent books include Virtual Coaching to Improve Group Relationships: Process Consultation Reimagined (Routledge, 2021); OD interventions: Executing Effective Organizational Change (Routledge, 2021); Winning the Talent Wars Through Neurodiversity (Taylor & Francis, 2021); The Essential HR Guide for Small Business and Start-Ups (Society for Human Resource Management, 2020); Increasing Learning and Development’s Impact Through Accreditation (Palgrave, 2020); Workforce Development: Guidelines for Community College Professionals, 2nd ed. (Rowman-Littlefield, 2020); Human Performance Improvement: Building Practitioner Performance, 3rd ed. (Routledge, 2018); Innovation Leadership (Routledge, 2018); Evaluating Organization Development: How to Ensure and Sustain the Successful Transformation (CRC Press, 2017); Marketing Organization Development Consulting: A How-To Guide for OD Consultants (CRC Press, 2017); and Assessment and Diagnosis for Organization Development: Powerful Tools and Perspectives for the OD practitioner (CRC Press, 2017).Behnam Bakhshandeh, Ph.D., MPS achieved a PhD in Workforce Education and Development (WFED) with a concentration on Organization Development (OD) and Human Resources Development (HRD) from the Pennsylvania State University, a master’s degree in Professional Studies in Organization Development and Change (OD&C) from the Pennsylvania State University, World Campus, and a bachelor’s degree in Psychology from the University of Phoenix. He is also the founder and president of Primeco Education a coaching and consulting company working with individuals, teams, and organizations on their personal and professional development since 1993. He has authored and published 3 books in the personal and professional development industry. His previous book is Performance Coaching for Managers: A Step-by-Step Approach to Increase Employees Performance & Productivity (Routledge, Taylor & Francis Group, 2022), and before this title, he published Organization Development Intervention (Routledge, Taylor & Francis Group, 2021). The other two titles are Anatomy of Upset; Restoring Harmony (Primeco Education, 2015), and Conspiracy for Greatness; Mastery of Love Within (Primeco Education, 2009).Besides these books, he has designed and facilitated 17 coaching modules for individuals, couples, the public, teams, and organizations, 9 audio/video workshops, 16 Articles on personal & professional development topics, and 21 seminars and workshops. He is an accomplished business manager, known widely as a dynamic writer, speaker, personal and professional development coach, and trainer. Implementing his skills as a passionate, visionary leader, he produces extraordinary results in record time. Behnam brings his broad experience and successful track record to each project, whether it involves personal development, implementing customer-focused programs, integrating technologies, redesigning operational core processes, or delivering strategic initiatives. Before designing Primeco Education technology, Behnam led educational programs and later managed operations for a global education organization based in two major U.S. cities. During these seven years, Behnam worked personally with tens of thousands of participants. He was accountable for expanding customer participation, training program leaders, increasing sales and improving the finance department’s efficiency and management of the overall operations for the staff and their team of over 400 volunteers, who together served an annual client base of over 10,000. Behnam designed the Primeco Education technology in 2001. Since then, he and his team members have helped countless businesses and individuals not only to achieve their goals but also to transform their thinking. His proven methodology and approach are based on his extensive experience in business and human relations. Behnam enjoyed expanding into psychology as an addition to his already strong background in philosophy and ontology. He particularly enjoyed and was inspired by Applicative Inquiry, Positive Psychology, and the work of many psychologists who used the Humanistic Psychology approach to empowering and treating their patients. Behnam finds these two psychological approaches very similar to his own work, methodology, and approaches.

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