Rethinking Utility Customer CareSatisfying Your Always-Connected, Always-On CustomersAvTodd W ArnoldInbunden, Engelska, 2015679 krLägg i varukorgLägg i varukorgSkickas inom 3-6 vardagar
Profiles in ExcellenceUtility Chief Customer OfficersAvPenni McLean-ConnerInbunden, Engelska, 2016679 krLägg i varukorgLägg i varukorgSkickas inom 3-6 vardagar
Leadership Lessons Learned From Our Mentors: Time-Honoured Values That Are Shaping the Utility Customer Experience of the FutureAvDavid J. McKendryInbunden, Engelska, 2018679 krLägg i varukorgLägg i varukorgSkickas inom 3-6 vardagar