'Richard’s highly informative and engaging articles for SHP have helped thousands of health and safety practitioners fine-tune their approach to implementing health and safety and encouraged them to think about ways to influence and inspire their workforce.'Roz Sanderson, digital editor, SHP Online'He offers how-to guidelines that will enable the safety and health adviser with limited experience of working with outside training consultants, or making a cost-benefit case for an improvement initiative, or dealing with serious conflict with fellow managers to set off in the right direction, and hopefully reach good outcomes, both for the organisation and its OSH standards. This he does superbly, hence my verdict: an outstanding book; highly recommended.'Paul Smith MA CFIOSH, former Health and Safety Executive inspector, IOSH Magazine