Workforce Intermediaries

Robert P. Giloth, Ph.D. is Director of the Family Economic Success area of the Annie E. Casey Foundation. Prior to joining the Foundation in December 1994, he managed community development corporations in Baltimore and Chicago and was Deputy Commissioner of Economic Development under Mayor Harold Washington.Contributors: Julie Strawn, Nan Poppe, Paul Osterman, Anthony P. Carnevale and Donna M. Desrochers, Craig Howard, Jessica Laufer, Daniel E. Berry, Roberta Iversen, Laura Leete, Chris Benner, Bob Brownstein, Manuel Pastor, Sarah Zimmerman, Jobs for the Future, Cindy Marano, Rick McGahey, Scott Hebert, William P. Ryan, Chris Walker, and John Foster-Bey.

• Foreword - David H. MortimerPart I: Introduction1. Introduction: A Case for Workforce Intermediaries - Robert P. Giloth2. Whose Job Is It? Creating Opportunities for Advancement - Nan Poppe, Julie Strawn, And Karin MartinsonPart II: Who Are Workforce Intermediaries and What Do They Do?3. What Do Workforce Intermediaries Do? - Richard Kazis4. The Workforce Intermediary: Profiling the Field of Practice and Its Challenges - Cindy Marano and Kim Tarr5. Workforce Intermediaries: Recent Experience and Implications for Workforce Development - Richard McGaheyPart III: Economic and Policy Rationales for Workforce Intermediaries6. Labor Market Intermediaries in the Modern Labor Market - Paul Osterman7. The Policical Economy of Labor Market Mediation in the United States - Anthony P. Carnevale and Donna M. DesrochersPart IV: Customer Voices8. Creating and Sustaining a Coherent Voice for Employers in Workforce Development: The Cleveland Experience - Daniel E . Berry9. Perception vs. Reality: Employer Attitudes and the Rebranding of Workforce Intermediaries - Jessica K. Laufer and Sian Winship10. How Do Workers See Advancement? - Roberta Rehner Iversen11. Labor Market Intermediaries in the Old and New Economies: A Survey of Worker Experiences in Milwaukee and Silicon Valley - Laura Leete, Chris Benner, Manuel Pastor Jr., and Sarah ZimmermanPart V: Building Workforce Intermediaries12. Financing Workforce Intermediaries - Jerry Rubin, Marlene B . Seltzer, And Jack Mills13. The Final Act: The Challenges of Implementing Workforce Development Policy via Nonprofit Organizations - William P. Ryan14. Community Development Intermediation and Its Lessons for the Workforce Field - Christopher Walker and John Foster-BeyPart VI: Conclusion15. Conclusion: A Future for Workforce Intermediaries - Robert P. GilothAppendixFinal Report of the 102nd American AssemblySteering Committee Workforce Intermediaries ProjectAbout The American AssemblyAbout the ContributorsAcknowledgmentsIndex

"Long-standing successes in the community development field underscore the critical role that intermediaries play in advancing a field in a full-scale, systemic manner. Bob Giloth, together with other leading thinkers, provides an important perspective on the need to create, expand, and support intermediary strategies in the workforce development field as well."-Paul S. Grogan, President and CEO of The Boston Foundation "Workforce Intermediaries for the Twenty-First Century captures not only the realities of today's complex workforce environment but a vision for the future that starts right now. This will be a valuable guide for both business, educators, workforce professional and policy makers as we all grapple with keeping America and worker's competitive in today's global marketplace."-Phyllis Eisen, Vice President of the Manufacturing Institute, the education, research and training arm of the National Association of Manufacturers "This book represents a powerful and practical call to action for all those concerned with work and opportunity in the United States. The authors' vision of a national network of dynamic workforce intermediaries is a challenge worthy of the next decade-and one that is surely within our grasp."-Bruce Katz, Director, Brookings Institution Center on Urban and Metropolitan Policy "Workforce Intermediaries for the Twenty-First Century accurately unveils the state of workforce development today. This compendium introduces the reader to workforce intermediaries and the many tasks they perform to meet regional labor market demand and connect low-income work candidates to livable wage employment. Workforce Intermediaries for the Twenty-First Century vividly portrays these emerging institutions, the services they offer and assesses their performance. Furthermore it points out that post-industrial America illustrates a growing need for such intermediaries as well as a public policy that recognizes that need. It's a must read for anyone interested in workforce development in the United States. Bob Giloth and his associate authors have done a masterful job."-Jack A. Litzenberg, Senior Program Officer, Charles Stewart Mott Foundation "[An] excellent study of the political economy of labor markets...This volume is required reading for anyone interested in workforce development."-Choice "The attributes and characteristics of WIs underscore the challenge of coordinating resources and strategies, especially because this coordination comprises multiple systems with weak governance structures... a welcome addition to any community economic development bookshelf and should be read by practitioners, technical support providers and funders interested in responding to the challenges surrounding low-wage jobs."-Shelterforce Online "The book is a useful addition to the literature and should be widely consulted. It is wide-ranging and will be extremely useful to anyone concerned with employment development strategies for those with limited educational qualification and skills."-Social Development Issues