Visitor Experience Design

Noel Scott (Edited By, Series Edited By) Noel Scott is Adjunct Professor of Tourism Management in the Sustainability Research Centre, University of the Sunshine Coast. His research interests include the study of wildlife tourism, tourism experiences, destination management and marketing, and stakeholder organization. He has over 300 academic articles published including 16 books. He is on the Editorial Board of 10 journals, a Fellow of the Council of Australian University Tourism and Hospitality Educators, and a member of the International Association of China Tourism Scholars.Eric Laws (Series Edited By) Eric Laws has an MPhil from the University of Surrey and a PhD from Griffith University. He has retired from full time academic life, and is Visiting Professor at Leshan Normal University, Sichuan, P.R. China. His research interests include tourism service quality, destination management, crisis management and elephant tourism. Eric's publications include nearly 100 journal articles, book chapters and conference papers. The Elephant Tourism Business is Eric's twentieth authored or edited book.

• Part I: Creating Memorable Experiences – Theories And Framework 1: Introduction: Creating Memorable Experiences 2: How Psychology Can Stimulate Tourist Experience Studies 3: Tourism Experience: A Review Part II: Pre-Experience Stage: Customer Inputs 4: Exploring Experience and Motivation Using Means-End Chain Theory 5: Experiential Decision Choice Part III: On-Site Experience 6: Attentive Tourists: The Importance of Co-creative Experiences 7: The Elicitation of Emotions 8: Measurement of Visitors’ Emotion 9: Innovative Approaches to Researching Consumer Experience: An Evaluation and Comparison 10: Perceived Value of Destination Experiences in Zhouzhuang, China Part IV: Post-Experience Stage: Outcomes 11: Well-being Benefits from Mindful Experiences 12: Motivational Satisfaction and Emotional Outcomes from Experiences 13: The Meaning of a Destination Experience in Zhouzhuang, China 14: Sharing Tourism Experiences: Literature Review and Research Agenda Part V: Experience Design Cases 15: Slow Food Tourism: Preferences and Behaviours 16: Perceptions of the Trinidad Carnival Experience from International Travel Bloggers Part VI: Conclusion 17: Conclusion: Where To From Here?