Understanding Health Communication Technologies

Pamela Whitten is an associate professor in the Department of Telecommunications at Michigan State University. She is also a senior research fellow for Michigan State University’s Institute of Healthcare Studies. David Cook is director of Health and Technology Outreach at the Kansas University Medical Center, Kansas City, Kansas.

• Figures, Tables, and Exhibits.Preface.ForewordJonathan D. LinkousThe EditorsThe ContributorsPART ONE: IMPLEMENTATION1. Problems with Implementation: The Story of a Home Telecare TrialFrances S. Mair, Derek Hibbert, Carl R. May, Robert Angus, Tracy Finch, Angela Boland, Jane O’Connor, Alan Haycox, Chris Roberts, Simon Capewell2. Challenges in Launching a Malaysian Teleconsulting NetworkRichard Wootton, Mohamad Suhaimi Mohamad Tahir3. Social Aspects of Implementing a Medical Information System: Cure or Symptom?Ronald E. Rice4. Telemedicine at Shriners Hospitals for Children: One Size Does Not Fit AllMark L. Niederpruem, Robert Gerding, Mary E. Kautto, Peter Armstrong, Jana L. C. Lindsey, Katherine Y. Vigil, Cary Burcham, Michael Moushui, Shannon M. Lehman, Donald LighterPART TWO: MANAGEMENT AND OPERATIONS5. Home Telehealth: Overcoming Buy-In IssuesBonnie Perry Britton, Rhonda Chetney6. A Model for Persuading Decision Makers and Finding New PartnersGlen Effertz, Steven Beffort, Alistair Preston, Frank D. Pullara, Dale C. Alverson7. Leadership Issues Facing an E-Start-Up Management TeamJames Patterson, Gary M. Shulman8. A Health Care Information System in Greece: Key Factors, Self-Organization, and Take-Home LessonsAngelina Kouroubali, Don E. Detmer, Manolis Tsiknakis, Stelios Orphanoudakis9. The Anatomy of Failure? Teledermatology in an English CityCarl R. May, Maggie Mort, Tracy Finch, Frances S. MairPART THREE: COMMUNICATION10. Research as Dialogue: Health Communication and Behavior Change in Patients' Natural HabitatLinda M. Harris, Rita Kobb, Patricia Ryan, Adam Darkins, Gary L. Kreps11. Diagnosing the Communication Infrastructure in Order to Reach Target Audiences: A Study of Hispanic Communities in Los AngelesPauline Hope Cheong, Holley A. Wilkin, Sandra Ball-Rokeach12. The Role of Telehospice in End-of-Life CareCollette M. Clemens, Beverly Davenport Sypher, Gary C. Doolittle13. Doctor and Patient Interactions During Telemedicine: Clashes of Perceptions and RealityJeanine W. Turner, James D. Robinson, Adil Alaoui, James F. Winchester, Alan Neustadtl, Walid Gabriel Tohme, Betty A. Levine, Jeff Collmann, Seong K. MunPART FOUR: OUTCOMES14. Teletherapy for Childhood Depression: Where Is the Evidence?Eve-Lynn Nelson15. Serving Children with Disabilities in Rural IowaDennis C. Harper16. Crisis Telehealth as a Cost Management StrategySusan L. Dimmick, Samuel G. Burgiss, Nikki Cook17. Using Point-of-Care to Reduce Medication ErrorsChris L. Tucker, Russell Carlson18. The United Kingdom Virtual Outreach ProjectPaul Wallace19. The Financial Side of a Tele-Oncology PracticeGary C. Doolittle, Ashley Spaulding, Ryan SpauldingPART FIVE: EDUCATION20. The Role of the Internet in Prostate Cancer Survivors' Illness NarrativesMichael Irvin Arrington21. Successful Web Site Construction and Management: Harnessing the Skill and Enthusiasm of VolunteersMarlene M. Maheu, Joseph P. McMenamin22. Multimedia Education for Gestational Diabetes PatientsDeborah C. Glik, Sally F. Shaw, Gloria M. Chinea, Amy Myerson23. New Paradigms for Continuing Education: Training Providers How to Use TechnologyThomas S. Nesbitt, Thu P. Tran, Jana Katz24. Telehealth in Cyberspace: Virtual Reality for Distance Learning in Health Education and TrainingDale C. Alverson, Stanley M. Saiki Jr., Thomas P. Caudell25. The SEEDS Project: From Health Care Information System to Innovative Educational StrategyJudith J. Warren, Katherine A. Fletcher, Helen R. Connors, Anita Ground, Charlotte WeaverPART SIX: UNIQUE APPLICATIONS26. Bringing Care Home to the Rural Elderly: Clinician and Patient Satisfaction with Telehealth CommunicationCarma L. Bylund, Bonnie Wakefield, Jane E. Morse, Annette M. Ray27. Systemwide Rollout of Doctor-Patient Secure Web Messaging: The University of California, Davis, Virtual Care ExperienceEric M. Liederman, Eric M. Zimmerman, Marcos A. Athanasoulis, Margaret A. C. Young28. Low-Vision Reaching Out Through Telemedicine: The Process of Implementing One Ophthalmic SubspecialtyJade S. Schiffman, Gina G. Wong, Rosa A. Tang29. Internet-Based Specialty Consultations: A Study of Adoption ChallengesPaul Heinzelmann, Joseph Kvedar30. Telerehabilitation: A Harvest of Multidisciplinary ServicesCynthia Scheideman-MillerPART SEVEN: TECHNOLOGY31. Sustainable Security: Building Virus and Vulnerability Management into an Organization's CultureC. Scott Blanchette, David T. Noll32. Designing Technology: A Case of Vendor and Provider PartnershipAudrey Kinsella, Kim Lee, Brenda Ecken33. Behind the Applications: Making Technology TransparentSally R. Davis, Pamela WhittenPART EIGHT: POLICY34. Policy and the Origins of the Arizona Statewide Telemedicine ProgramRonald S. Weinstein, Gail Barker, Sandy Beinar, Michael Holcomb, Elizabeth A. Krupinski, Ana Maria Lopez, Alison Hughes, Richard A. McNeely35. The Long and Winding Road to Medicare ReimbursementJoseph A. Tracy, Karen E. Edison36. Addressing Barriers to Access for Uninsured in Western New York State: WNYhelpnet.orgThomas Hugh Feeley, Denise M. Rizzo, Jeannine M. Osborne37. Using Computer Technologies to Provide Relevant Cancer Information to Vulnerable Populations: The NCI Digital Divide Pilot ProjectsGary L. Kreps, David H. Gustafson, Peter Salovey, Rosemarie Slevin Perocchia, Wayne Wilbright, Mary Anne Bright, Cathy Muha, Carol C. Diamond38. Bridging the Digital Divide: Lessons from the Health InterNetwork IndiaJoan Dzenowagis, Andrew Pleasant, Shyama KuruvillaName IndexSubject Index