Dr David Hillson is an international risk management consultant, and Director of Risk Doctor & Partners (www.risk-doctor.com). He is a popular conference speaker and award-winning author on risk and is recognised internationally as a leading thinker and practitioner in the risk field. David was a founder member of the Risk Management Specific Interest Group for the Project Management Institute (PMI). He has received the PMI Distinguished Contribution Award for his work in developing risk management over many years. David is also a Fellow of both the UK Association for Project Management (APM) and the UK Institute of Risk Management (IRM). Ruth Murray-Webster MBA is an organizational change consultant, and Managing Partner with Lucidus Consulting (www.lucidusconsulting.com). Her professional interests and experience centre on the competencies required for individuals to manage change and the culture of organizations as they seek to improve and advance. Ruth has active associations with both the UK Association for Project Management (APM) and the global Project Management Institute (PMI) and is also a member of both the Institute of Quality Assurance and Chartered Institute of Personnel and Development.

• Contents: Foreword; Preface; Part One The Problem: Risk management status quo - efficient but not effective?; The importance of human factors in risk management. Part Two Understanding Risk Attitudes: General principles of risk attitudes; Individual risk attitudes and heuristics; Group risk attitudes and heuristics. Part Three Understanding Emotional Literacy: Emotion - definition and relevance; Emotional literacy for individuals; Emotional literacy for groups. Part Four Implementation Issues: Applying emotional literacy to risk attitudes; Final thoughts and the way ahead; Appendix: Emotional Intelligence/Literacy tools; Bibliography and further reading; Index.

Reviews of the Second Edition: 'As a way to approach business, the book is well worth a read by managers; whether they seek to manage change in their organization, be a leader getting more from staff, set goals or simply avoid failure. In a couple of words, the keys seem to be optimism and self-awareness.' Professional Security 'It is a serious study of how people handle risk in different scenarios and provides a genuine insight into how people behave in risk situations.' Managing Risk ' Managers looking to move to higher levels of risk management maturity in their organisations will find much insight and guidance in this innovative book.' UKexcellence. Reviews of the First Edition: 'This book provides a pivotal insight into the complexities of human behaviour, psychological influences and subconscious preferences that determine how people initially respond to significant uncertainty. It opens the door to a facet of risk management that is not well understood, namely risk attitudes. It helps us determine whether it is appropriate, and creates a road map to change risk attitude if it is both necessary and desirable.' Carl Anthony West, Operations Auditor, British Waterways 'Organizations and project leaders seeking to dramatically improve the effectiveness of their risk management process will want to incorporate this book's information into their daily activities...' Craig D. Peterson, PMP, President, Project Management Institute, Risk Management Specific Interest Group 'The work will repay the intellectual engagement required of the reader with a shift of paradigm towards people-centred risk management that focuses on preferred or innate "risk attitude" rather than lower level risk management process and tasks.' Pierre Anson-Tsang, Benefits Realisation Consultant, and Mike Buck, Senior Project Manager, PricewaterhouseCoopers 'For many managers, risk management is about choosing the right technique to analyse the risks in the corporate risk register

Dr David Hillson is an international risk management consultant, and Director of Risk Doctor & Partners (www.risk-doctor.com). He is a popular conference speaker and award-winning author on risk and is recognised internationally as a leading thinker and practitioner in the risk field. David was a founder member of the Risk Management Specific Interest Group for the Project Management Institute (PMI). He has received the PMI Distinguished Contribution Award for his work in developing risk management over many years. David is also a Fellow of both the UK Association for Project Management (APM) and the UK Institute of Risk Management (IRM). Ruth Murray-Webster MBA is an organizational change consultant, and Managing Partner with Lucidus Consulting (www.lucidusconsulting.com). Her professional interests and experience centre on the competencies required for individuals to manage change and the culture of organizations as they seek to improve and advance. Ruth has active associations with both the UK Association for Project Management (APM) and the global Project Management Institute (PMI) and is also a member of both the Institute of Quality Assurance and Chartered Institute of Personnel and Development.

• Contents: Foreword; Preface; Part One The Problem: Risk management status quo - efficient but not effective?; The importance of human factors in risk management. Part Two Understanding Risk Attitudes: General principles of risk attitudes; Individual risk attitudes and heuristics; Group risk attitudes and heuristics. Part Three Understanding Emotional Literacy: Emotion - definition and relevance; Emotional literacy for individuals; Emotional literacy for groups. Part Four Implementation Issues: Applying emotional literacy to risk attitudes; Final thoughts and the way ahead; Appendix: Emotional Intelligence/Literacy tools; Bibliography and further reading; Index.

Reviews of the Second Edition: 'As a way to approach business, the book is well worth a read by managers; whether they seek to manage change in their organization, be a leader getting more from staff, set goals or simply avoid failure. In a couple of words, the keys seem to be optimism and self-awareness.' Professional Security 'It is a serious study of how people handle risk in different scenarios and provides a genuine insight into how people behave in risk situations.' Managing Risk ' Managers looking to move to higher levels of risk management maturity in their organisations will find much insight and guidance in this innovative book.' UKexcellence. Reviews of the First Edition: 'This book provides a pivotal insight into the complexities of human behaviour, psychological influences and subconscious preferences that determine how people initially respond to significant uncertainty. It opens the door to a facet of risk management that is not well understood, namely risk attitudes. It helps us determine whether it is appropriate, and creates a road map to change risk attitude if it is both necessary and desirable.' Carl Anthony West, Operations Auditor, British Waterways 'Organizations and project leaders seeking to dramatically improve the effectiveness of their risk management process will want to incorporate this book's information into their daily activities...' Craig D. Peterson, PMP, President, Project Management Institute, Risk Management Specific Interest Group 'The work will repay the intellectual engagement required of the reader with a shift of paradigm towards people-centred risk management that focuses on preferred or innate "risk attitude" rather than lower level risk management process and tasks.' Pierre Anson-Tsang, Benefits Realisation Consultant, and Mike Buck, Senior Project Manager, PricewaterhouseCoopers 'For many managers, risk management is about choosing the right technique to analyse the risks in the corporate risk register

Dr David Hillson is an international risk management consultant, and Director of Risk Doctor & Partners (www.risk-doctor.com). He is a popular conference speaker and award-winning author on risk and is recognised internationally as a leading thinker and practitioner in the risk field. David was a founder member of the Risk Management Specific Interest Group for the Project Management Institute (PMI). He has received the PMI Distinguished Contribution Award for his work in developing risk management over many years. David is also a Fellow of both the UK Association for Project Management (APM) and the UK Institute of Risk Management (IRM). Ruth Murray-Webster MBA is an organizational change consultant, and Managing Partner with Lucidus Consulting (www.lucidusconsulting.com). Her professional interests and experience centre on the competencies required for individuals to manage change and the culture of organizations as they seek to improve and advance. Ruth has active associations with both the UK Association for Project Management (APM) and the global Project Management Institute (PMI) and is also a member of both the Institute of Quality Assurance and Chartered Institute of Personnel and Development.

• Contents: Foreword; Preface; Part One The Problem: Risk management status quo - efficient but not effective?; The importance of human factors in risk management. Part Two Understanding Risk Attitudes: General principles of risk attitudes; Individual risk attitudes and heuristics; Group risk attitudes and heuristics. Part Three Understanding Emotional Literacy: Emotion - definition and relevance; Emotional literacy for individuals; Emotional literacy for groups. Part Four Implementation Issues: Applying emotional literacy to risk attitudes; Final thoughts and the way ahead; Appendix: Emotional Intelligence/Literacy tools; Bibliography and further reading; Index.

Reviews of the Second Edition: 'As a way to approach business, the book is well worth a read by managers; whether they seek to manage change in their organization, be a leader getting more from staff, set goals or simply avoid failure. In a couple of words, the keys seem to be optimism and self-awareness.' Professional Security 'It is a serious study of how people handle risk in different scenarios and provides a genuine insight into how people behave in risk situations.' Managing Risk ' Managers looking to move to higher levels of risk management maturity in their organisations will find much insight and guidance in this innovative book.' UKexcellence. Reviews of the First Edition: 'This book provides a pivotal insight into the complexities of human behaviour, psychological influences and subconscious preferences that determine how people initially respond to significant uncertainty. It opens the door to a facet of risk management that is not well understood, namely risk attitudes. It helps us determine whether it is appropriate, and creates a road map to change risk attitude if it is both necessary and desirable.' Carl Anthony West, Operations Auditor, British Waterways 'Organizations and project leaders seeking to dramatically improve the effectiveness of their risk management process will want to incorporate this book's information into their daily activities...' Craig D. Peterson, PMP, President, Project Management Institute, Risk Management Specific Interest Group 'The work will repay the intellectual engagement required of the reader with a shift of paradigm towards people-centred risk management that focuses on preferred or innate "risk attitude" rather than lower level risk management process and tasks.' Pierre Anson-Tsang, Benefits Realisation Consultant, and Mike Buck, Senior Project Manager, PricewaterhouseCoopers 'For many managers, risk management is about choosing the right technique to analyse the risks in the corporate risk register