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Christee Gabour Atwood - Ultimate Basic Business Skills, Häftad

Häftad, Engelska, 2010

Ultimate Basic Business Skills

Training an Effective Workforce

Av Christee Gabour Atwood

769 kr

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Beskrivning
Having this book on your bookshelf is like having an on-call business training department. Ultimate Basic Business Skills provides ready-to-present programs on the most critical front-line business skills every member of your organization needs - basic training that is often ignored in favor of more specialized product or service training. This book offers learning professionals everything needed to quickly deploy a ""business boot camp,"" including lively, scripted, half-day programs in more than 20 individual topic areas. Subjects include both external and internal customer service, basic business skills, and training to help employees thrive in a professional business environment. All handouts, worksheets, assessments, and PowerPoint presentations are included, and can easily be customized for their intended audience.
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When you use a workbook by Christee Atwood, you gain the benefit of her impressive experience as a speaker, trainer, and knowledge management adviser. A certified Franklin Covey trainer who has worked withFortune 500 companies, major associations, and governmental entities, Atwood provides the knowledge and tools you need to deliver top-notch workshops in your own organization. She does all this with an easy-to-read conversational style and plenty of humor. In fact, Atwood teaches "But UnSeriously Folks!"a course on the effective use of humor in the workplaceand has written a humorous autobiography, Three Feet Under: Journal of a Midlife Crisis. Atwood has also written three ASTD Press books: Knowledge Management Basics, Succession Planning Basics, and Presentation Skills Training.

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