Transitions and Boundaries in the Coordination and Reform of Health Services

Peter Nugus is a sociologist and ethnographer, Assistant Professor in the Department of Family Medicine, and Research Scientist in the Centre for Medical Education, at McGill University, Montreal, Canada.Charo Rodriguez is a Full Professor in the Department of Family Medicine, and Director of the Family Medicine Educational Research (FMER) Group, at McGill University, Montreal, Canada.Jean-Louis Denis is a Full Professor, and Canada Research Chair in the Design and Adaptation of Health Systems in the Department of Public Health at the University of Montreal, Montreal, Canada.Denis Chênevert is a Full Professor in the Department of Human Resources Management, and Director of the Healthcare Management Hub (Pôle Santé), at HEC-Montréal, Montreal, Canada.

• Introduction; Peter Nugus, Charo Rodriguez, Jean-Louis Denis and Denis Chênevert.- Part I. Coordinating Care across Organizational and Sectoral Boundaries.- 1. Implementing the New Care Models in the NHS: Reconfiguring the Multilevel Nature of Context to Make it Happen; Gregory Maniatopoulos, David J. Hunter, Jonathan Erskine and Bob Hudson.- 2. Coordinating Compassionate Care across Nursing Teams: The Implementation Journey of a Planned Intervention; Jackie Bridges, Jane Frankland, Peter Griffiths, Paula Libberton and Carl May.- 3. Driving Change across Boundaries: Eliminating Crusted Scabies in Northern Territory, Australia; Helen Dickinson, Karen Gardner, Michelle Dowden, Naomi van der Linden.- 4. Bridging the Safety Net: A Case Study of How the MAP Clinics use Collaboration to Meet the Needs of Vulnerable Patients; Debora Goetz Goldberg and Akhilesh Mohan.- Part II. Reaching across Ideological, Learning and Practice Boundaries.- 5. Making Sense of System Boundaries:Critical Realism and Health Care Policy Design; Antoine Malone.- 6. Governmentality as a Relevant Idea for the Study of Healthcare Networks: A Scoping Review; Jean-Sebastien Marchand, Dominique Tremblay and Jean-Louis Denis.- 7. Public Health Policy to Tackle Social Health Inequalities: A Balancing Act between Competing Institutional Logics; Gro Kvåle, Charlotte Kiland and Dag Olaf Torjesen.- 8. Beyond Hybridity in Organized Professionalism: A Case Study of Medical Curriculum Change; Simon Moralee and Simon Bailey.- 9. Scoping the Contribution of Middle Managers to the Strategic Change Process in Healthcare Organizations; Jennifer Gutberg, Whitney Berta, Tyrone A. Perreira and Ross Baker.- Part III. Leadership as Boundary-spanning between Strategy, Identity, Knowledge and Change.- 10. Tempered Tenacity: The Leadership Required to Work across Boundaries; Liz Wiggins.- 11. The Chain of Codified Knowledge: Organizational Enactment of Evidence-based Healthcare in Four High-income Countries; Roman Kislov, Paul Wilson, Greta Cummings, Anna Ehrenberg, Wendy Gifford, Janet Kelly, Aliso Kitson, Lena Petterson, Lars Wallin and Gill Harvey.- Part IV. Enacting Boundary Capabilities. 12. A Qualitative Exploration of Sustainability Processes for Improvement: The Role of Structured Sustainability Tools; Laura Lennox, Catherine French and Julie Reed.- 13. The Means, Not the End: Stakeholder Views of Toolkits Developed from Healthcare Research; Charlotte A. Sharp, William G. Dixon, Ruth Boaden and Caroline Sanders.- 14. Building Transformative Capacities by Expanding the Academic Mission across the Care Continuum: A Realist Evaluation; Élizabeth Côté-Boileau, Marie-Andrée Paquette and Jean-Louis Denis.- 15. Developing Pragmatic Boundary Capabilities: A Micro Level Study of Boundary Objects in Quality Improvement; Catherine French.- 16. Conclusion; Peter Nugus, Charo Rodriguez, Jean-Louis Denis and Denis Chênevert.