Transformation Fast and Slow

Bruno Broucker, PhD, is guest professor at the KU Leuven and higher education policy advisor at the Institute of Tropical Medicine. He is member of the executive committee of EAIR and Series Editor of the book series Higher Education: Linking Research, Policy and Practice.Rosalind Pritchard is Emeritus Professor of Education at Ulster University, United Kingdom. She is Secretary of EAIR, a member of the Royal Irish Academy and an honorary member of the British Association for Comparative and International Education. Her work focuses on neo-liberalism in higher education, gender, mergers and linkages. Clare Milsom is academic registrar at the Liverpool John Moore University. She is a National Teaching Fellow and is involved in the QAA review of the Higher Education credit framework for England. Clare has worked in higher education for over twenty years and is known for her work on the evaluation of survey qualitative data.René Krempkow, Phd, is senior manager and researcher at HU Berlin (D). He is editorial board member of the journals Qualität in der Wissenschaft and Zeitschrift für Hochschulentwicklung.

• List of Figures and TablesNotes on ContributorsIntroduction: Transformation Fast and Slow: Digitalisation, Quality and Trust in Higher EducationBruno Broucker, Rosalind Pritchard, Clare Milsom and René KrempkowPART 1: Digitalisation1 COVID-19: Challenges of the Virtual Classroom: Satisfaction, Motivation and Burnout in Online TeachingCaterina Fox and Anne-Kristin Langner2 Digital Competences of Students: How They Are Assessed and What They Can Contribute to Study SuccessRené Krempkow and Pascale Stephanie Petri3 Digital Transformation in Higher Education Learning and Teaching: The Quality Digital Literacy We NeedTheodor Leiber4 Challenges on the Digitalisation of the Universities in the European Higher Education Area: The Case of GermanyUwe Cantner, Helge Dauchert, Katharina Hölzle and Christopher StolzPART 2: Quality5 ‘Positive Mind Monitor’: The Development of a Mental Compass to Enhance Student Wellbeing by Using Data-FeedbackJessica Nooij, Lieke van Berlo and Lotte van Dijk6 An Evidence-Based Framework for Transforming Higher Education Programs and ProcessesVictor M. H. Borden and Seonmi Jin7 Professional Development; Creating an Arena for Pedagogical Reflections among Academic Staff: A Hermeneutic Phenomenological Study among Learning Teachers at Nord University, NorwayElisabeth Suzen, Oddlaug Lindgaard and Gunnar Grepperud8 Performance Agreements in Denmark, Ontario and the NetherlandsBen Jongbloed and Harry de Boer9 Helping Students in the COVID Crisis: Drawing Conclusions Utilising Business Intelligence Data as a Quality Management ToolSara-I. Taeger, Stephanie Albrecht, Daniel Thiemann andTilo WendlerPART 3: Trust10 Trust during an Era of COVID-19: An Analysis of British Higher EducationRosalind Pritchard11 Innovative Higher Education Institution or Innovator in the Higher Education Institution? An Analysis of the Influence and Interplay of Frame Conditions and the Person-Specific Innovative AbilityCindy Konen12 Community-Based Professional Development of Higher Education Teachers in Times of TransformationSilke Masson and Tamara Zajontz13 Rethinking Quality and Excellence in Teaching and Learning in Higher EducationMatt O’Leary, Tony Armstrong, Victoria Birmingham, Amanda French, Alex Kendall, Mark O’Hara and Katy Vigurs