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Focusing on the training function, this work is process-oriented, combining prescriptiveness with discussion of why each step is necessary and how it fits into the wider picture. It should help employees to see how to implement TQM in their own department and thus translate it to other departments.
- Format: Inbunden
- ISBN: 9780070052109
- Språk: Engelska
- Antal sidor: 221
- Utgivningsdatum: 1994-01-01
- Förlag: Mcgraw-Hill Education - Europe