Tourism Policy-Making in the Context of Contested Wicked Problems

Christof Pforr is Professor of Tourism and Discipline Leader (Tourism, Hospitality & Events) with the School of Management & Marketing, Faculty of Business & Law, Curtin University, Australia.Markus Pillmayer is Professor for Destination Management and Destination Development at the Department of Tourism at the Munich University of Applied Sciences, Germany.Marion Joppe is a Distinguished Professor Emerita in the School of Hospitality, Food and Tourism Management, University of Guelph, Canada.Nicolai Scherle is Professor for Intercultural Management and Diversity, University of Applied Sciences for Economics and Management (FOM) in Munich, Germany.Harald Pechlaner is Head of the Center for Advanced Studies at Eurac Research (Italy), Chair of Tourism and Founding Dean of the School of Transformation and Sustainability at the Catholic University of Eichstätt-Ingolstadt (Germany).

• Chapter 1. Interrogating Tourism and Hospitality’s Wicked Employment Issues Through the Lens of Paradox Theory; Tom Baum, Deirdre Curran, Anastasios Hadjisolomou, Olga Gjerald, Tone Therese Linge, Kate Inyoung Yoo, and Anke WinchenbachChapter 2. Wicked Contexts Pushing for Change in Argentina: Tourism, Labour Informality and Previaje Policy; Carolina Inés Garcia, Natalia Porto, and Matías CiaschiChapter 3. 50 Years UNESCO World Heritage Convention: Curse or Cure?; Anda F. Pforr and Christof PforrChapter 4. Tourism Policymaking in Finland: A Multilevel Governance Perspective; Heini KorvenkangasChapter 5. Only Those Who Can Shout Loud Enough Will Be Heard? Tourism Lobbying in a Turbulent World of Wicked Problems in Germany; Markus Pillmayer and Nicolai ScherleChapter 6. Bulgarian Tourism Policy: Intentions Versus Reality; Maya IvanovaChapter 7. Indigenous Tourism Policy: A Perspective From Australia; Lisa Ruhanen and Michelle WhitfordChapter 8. Indigenous Tourism and Political Recognition of Rights in Chile; Francisca de la MazaChapter 9. Politics of Migration and Tourism in the Gambia; Rainer Hartmann and Antje KruegerChapter 10. The Trajectory of Public Tourism Policies in Brazil (1922-2022): From Wicked Problem to a Geopolitical Strategy?; Thiago Duarte Pimentel, Mariana Pereira Chaves Pimentel, Marcela Costa Bifano de Oliveira, and Dominic LapointeChapter 11. Towards Social Innovation Governance in Developing Country Destinations: A Comparative Analysis Between Tourism Ecosystems in Azerbaijan and Ecuador; Arne Schuhbert and Julia SchiemannChapter 12. Nothing About Us Without Us: Citizens’ Role in Urban Tourism Policy-Making; Eva C. ErdmengerChapter 13. Socio-Political Dynamics of Airbnb and the Platform Economy; Christof Pforr, Anda F. Pforr, and Michael VolggerChapter 14. Gender Inequity in Tourism: A Policy Challenge; Kerstin HeuwinkelChapter 15. More Than Just Anti-Discrimination Policy: Conceptual Reflections on the Strategic Benefits of Diversity Management in Tourism; Nicolai Scherle and Markus PillmayerChapter 16. When Policy Conflicts With the Data Science: Predicting the Cost Overrun of the 2032 Brisbane Olympic Games; Char-lee McLennan, Jac Davis, and Jegar PitchforthConclusionChapter 17. Addressing Wicked Problems Through Integrated Policy-Making: An Ecosystem-Based Approach; Harald Pechlaner and Julian PhilippChapter 18. Tourism Policies Reloaded: Towards a Comprehensive Framework; Marion Joppe, Christian Laesser, and Shaun MannChapter 19. Wicked Problems as Trigger for Transformation Processes?; Christof Pforr, Markus Pillmayer, Marion Joppe, Nicolai Scherle, and Harald Pechlaner