Total Quality Management Text with cases 1
bokomslag Total Quality Management Text with cases

Total Quality Management Text with cases

Amrik Sohal • John S Oakland

Pocket

829:-

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  • 352 sidor
  • 2002
Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case studies which illuminate hands-on application of the theories of TQM within the Pacific Rim region and include: Australia, New Zealand, Fiji, Singapore, Hawaii, Hong Kong and Malaysia.
  • Författare: Amrik Sohal, John S Oakland
  • Format: Pocket/Paperback
  • ISBN: 9780750689250
  • Antal sidor: 352
  • Utgivningsdatum: 2002-11-17
  • Förlag: Taylor & Francis Ltd

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