Toolkit of Motivational Skills

Catherine Fuller, MA PGCertEd, is a lead staff developer within the National Probation Service for England and Wales and provides international learning and development consultancy and training. She helps practitioners and their managers in a variety of settings, develop skills, understanding and confidence to facilitate change in others. Her background includes over 30 years as a practitioner, manager and staff developer.Phil Taylor, BA (hons), originally trained as a professional engineer, then made a career in the probation service as probation office, manager and trainer. Later Phil had his own training business working in the criminal justice sector across England and Wales. On retirement he completed a Creative Writing and Art degree. Phil has a concern to describe complex ideas in ways that can be easily understood by practitioners.Kath Wilson is a senior lecturer and leads the probation programme at De Montfort University. She has previously worked in both the voluntary sector and as a probation officer. She teaches mainly around issues of Offender Management and Interventions Practice within the Criminal Justice System, particularly in relation to probation and policing programmes. Her research interests include diversity, management of offenders and management of change.  She has recently published Lesbian, Gay, Bisexual and Transgender People and the Criminal Justice System.

• About the Authors vPreface viiAcknowledgements ixAbout the Companion Website x1. Introduction 22. Theoretical Origins and Evidence Base 163. How to Use the Toolkit to Meet Individual Requirements 344. Establishing Rapport 505. Exploring Current Motivation 686. The Cycle of Change 787. Listening Skills 1128. Summarising and Reflective Listening 1309. Open Questions 14810. Working with Resistance 16211. Exploring Ambivalence 18412. Developing the Desire to Change 19413. Affirmation and Confidence to Change 21414. Motivational Action Planning 23615. Supporting Change 25216. Putting It All Together; Cultivating Your Skills 26417. Motivational Skills: Example Training Materials 296References 332Index 338

"The book can also be used for training purposes and provides an exemplar structure of a motivation skills training day. It provides clear instructions and ideas for applying this book in a training session and gives ideas of exercises and discussion points. This is a great addition to the book and would benefit anyone providing training in this field, helping them to feel confident in delivery with less planning" - Rosie Williams