Teresa Scheid Associate Professor, Department of Sociology, University of North Carolina at Charlotte.

• 1 A Sociological Analysis of Mental Health Care Work 2 Reluctant Managers: The Treatment of Mental Illness 3 Ideologies of Care: Parent, Caretaker, Advocate, Best Friend 4 Rationed Mental Health Care: Changing Provider Roles 5 The Padded Cell: Bureaucracy and Control over Provider's Work 6 Exhausted Providers: Emotional Labor and Burnout 7 The Commodification of Care 8 Shifting Institutional Contexts in Mental Health 9 Market-Based Care? Prospects for the Future