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368 sidor
2002

Sponsored by the Picker/Commonwealth Program for Patient-Centered Care In this comprehensive, research-based look at the experiences and needs of patients, the authors explore models of care that can make hospitalization more humane. Through the Patient's Eyes provides insights into why some hospitals are more patient-centered than others; how physicians can become more involved in patient-centered quality efforts; and how patient-centered quality can be integrated into health care policy, standards, and regulations. The authors show how, by bringing the patient's perspective to the design and delivery of health services, providers can improve their ability to meet patient's needs and enhance the quality of care.

Författare: Margaret Gerteis, Susan Edgman-Levitan, Jennifer Daley, Thomas L Delbanco
Format: Pocket/Paperback
ISBN: 9780787962203
Språk: Engelska
Antal sidor: 368
Utgivningsdatum: 2002-06-01
Förlag: Jossey-Bass Inc.,U.S.