James Rees is a Research Fellow at the University of Birmingham. His research concentrates on the role of the third sector in public service delivery, cross-sectoral partnership, organisational change and the involvement of citizens.David Mullins is Professor of Housing Policy in the Housing and Communities Research Group at the University of Birmingham. His research interests include the role of the third sector and social enterprise in public service delivery.

• Introduction ~ James Rees and David Mullins;Part One: Policy, Politics and Organisations;The history of third sector service delivery in the UK ~ Pete Alcock;Same tensions, different results? Third sector-state relations in a changing political and socio-economic context ~ Heather Buckingham;Which third sector organisations are involved in the delivery of public services? Evidence from national survey data in England ~ John Mohan and David Clifford;Part Two: Cross-cutting issue for third sector service delivery;Social enterprise, mutuals and spin-outs in the era of ‘open’ public services ~ Robin Miller and Fergus Lyon;Capacity building for competition: the role of infrastructure in third sector service delivery ~ Rob Macmillan;The role of volunteers in service delivery ~ Angela Ellis-Paine and Matt Hill;The concept of social value and the third sector: definitions, theories and measurements ~ Malin Arvidson and Helen Kara;Part Three: Service delivery in key policy fields;Understanding the third sector’s role and position in employment services provision ~ Rebecca Taylor, James Rees and Chris Damm;All change? The impact of personalisation for the third sector in health and social care ~ Jenny Harlock and Robin Miller;Housing and the Third Sector – Enacted hybridity and diversification ~ David Mullins;The third sector and the rehabilitation revolution ~ Rob Macmillan;Conclusion and the future for the Third Sector’s role in service delivery ~ James Rees and David Mullins.

"In a period of change and uncertainty this is a timely, thoughtful and challenging book for decision makers , academics and practitioners alike." Professor John Diamond, Edge Hill University UK "An excellent and wide ranging text which will be a key reference work for academics studying the role of the third sector in delivering public services in the UK." Peter Wells, Sheffield Hallam University

James Rees is a Research Fellow at the University of Birmingham. His research concentrates on the role of the third sector in public service delivery, cross-sectoral partnership, organisational change and the involvement of citizens.David Mullins is Professor of Housing Policy in the Housing and Communities Research Group at the University of Birmingham. His research interests include the role of the third sector and social enterprise in public service delivery.

• Introduction ~ James Rees and David Mullins;Part One: Policy, Politics and Organisations;The history of third sector service delivery in the UK ~ Pete Alcock;Same tensions, different results? Third sector-state relations in a changing political and socio-economic context ~ Heather Buckingham;Which third sector organisations are involved in the delivery of public services? Evidence from national survey data in England ~ John Mohan and David Clifford;Part Two: Cross-cutting issue for third sector service delivery;Social enterprise, mutuals and spin-outs in the era of ‘open’ public services ~ Robin Miller and Fergus Lyon;Capacity building for competition: the role of infrastructure in third sector service delivery ~ Rob Macmillan;The role of volunteers in service delivery ~ Angela Ellis-Paine and Matt Hill;The concept of social value and the third sector: definitions, theories and measurements ~ Malin Arvidson and Helen Kara;Part Three: Service delivery in key policy fields;Understanding the third sector’s role and position in employment services provision ~ Rebecca Taylor, James Rees and Chris Damm;All change? The impact of personalisation for the third sector in health and social care ~ Jenny Harlock and Robin Miller;Housing and the Third Sector – Enacted hybridity and diversification ~ David Mullins;The third sector and the rehabilitation revolution ~ Rob Macmillan;Conclusion and the future for the Third Sector’s role in service delivery ~ James Rees and David Mullins.

"In a period of change and uncertainty this is a timely, thoughtful and challenging book for decision makers , academics and practitioners alike." Professor John Diamond, Edge Hill University UK "An excellent and wide ranging text which will be a key reference work for academics studying the role of the third sector in delivering public services in the UK." Peter Wells, Sheffield Hallam University

James Rees is a Research Fellow at the University of Birmingham. His research concentrates on the role of the third sector in public service delivery, cross-sectoral partnership, organisational change and the involvement of citizens.David Mullins is Professor of Housing Policy in the Housing and Communities Research Group at the University of Birmingham. His research interests include the role of the third sector and social enterprise in public service delivery.

• Introduction ~ James Rees and David Mullins;Part One: Policy, Politics and Organisations;The history of third sector service delivery in the UK ~ Pete Alcock;Same tensions, different results? Third sector-state relations in a changing political and socio-economic context ~ Heather Buckingham;Which third sector organisations are involved in the delivery of public services? Evidence from national survey data in England ~ John Mohan and David Clifford;Part Two: Cross-cutting issue for third sector service delivery;Social enterprise, mutuals and spin-outs in the era of ‘open’ public services ~ Robin Miller and Fergus Lyon;Capacity building for competition: the role of infrastructure in third sector service delivery ~ Rob Macmillan;The role of volunteers in service delivery ~ Angela Ellis-Paine and Matt Hill;The concept of social value and the third sector: definitions, theories and measurements ~ Malin Arvidson and Helen Kara;Part Three: Service delivery in key policy fields;Understanding the third sector’s role and position in employment services provision ~ Rebecca Taylor, James Rees and Chris Damm;All change? The impact of personalisation for the third sector in health and social care ~ Jenny Harlock and Robin Miller;Housing and the Third Sector – Enacted hybridity and diversification ~ David Mullins;The third sector and the rehabilitation revolution ~ Rob Macmillan;Conclusion and the future for the Third Sector’s role in service delivery ~ James Rees and David Mullins.

"In a period of change and uncertainty this is a timely, thoughtful and challenging book for decision makers , academics and practitioners alike." Professor John Diamond, Edge Hill University UK "An excellent and wide ranging text which will be a key reference work for academics studying the role of the third sector in delivering public services in the UK." Peter Wells, Sheffield Hallam University