• Creating the process of continuous profit improvement; dealing with the physical environment; analyzing policy constraints - the TOC thinking process; correcting the decision process; improving on just-in-time - the DBR process; the attributes of a TOC-based TQM program; developing a TOC-based TQM infrastructure; TOC and process/ product design; statistical process control - an introduction; TOC and statistical process control; TOC and experimental design; the TOC-based information system; TOC in supply chain management; implementing TOC in a manufacturing environment; facing the strategic issues. Glossary. Appendix: normal and F tables.

". . .very useful. . ..contains many insights on how TOC thinking could change the way to apply other useful tools. "---Technometrics". . .offers serious practical advise, including recession proofing."---The Essential Object-Oriented Library for Business Engineering