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John Ashcroft, Roy Childs, Alison Myers, Michael Schluter - The Relational Lens, Inbunden

Inbunden, Engelska, 2016

The Relational Lens

Understanding, Managing and Measuring Stakeholder Relationships

Av John Ashcroft, Roy Childs, Alison Myers, Michael Schluter

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Beskrivning
Drawing on the authors' combined years of experience in both private and public-sector organisations, this practical book highlights the importance of relationship building between individuals, groups and organisations in diverse contexts. It will make a valuable read for business professionals and graduate students in fields as varied as change management, leadership, organisational psychology, and organisational behaviour. Employing the Relational Proximity® framework, it provides tools for informing assessment of the relational impact of policy and management decisions, enabling evaluation of organisational relationships, providing a language for constructive discussion of strained relationships, and integrating a range of models and perspectives within one process. Using real-world case studies and models, the conditions within which people are more likely to form and conduct effective relationships are also examined. This combined approach provides the language and concepts to enable constructive discussion and actionable solutions in building trust and sustainable value.
Produktinformation
  • Utgivningsdatum: 2016-10-19
  • Mått: 180 x 254 x 17 mm
  • Vikt: 590 g
  • Format: Inbunden
  • Språk: Engelska
  • Antal sidor: 248
  • Förlag: Cambridge University Press
  • ISBN: 9781107155763
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Mer information

John Ashcroft is Research Director at the Relationships Foundation and co-author of Relationships in the NHS (with Geoffrey Meads, 1999) and The Case for Interprofessional Collaboration in Health and Social Care (with Geoffrey Meads, 2005). Roy Childs has worked in organisations at senior levels for more than twenty years focusing on developing capability and building relationships. He is an Associate Fellow of the British Psychological Society and a Chartered Occupational Psychologist. Alison Myers is an experienced consultant, facilitator and trainer. She has been a senior managing consultant with Accenture's Change Management and Human Performance practice and is now an ordained Anglican minister. Michael Schluter is an economist and social entrepreneur who has launched ten not-for-profit organisations and was awarded a CBE in the Queen's New Year's honours in 2009. He co-authored The R Factor (with David John Lee, 1993) and The Relational Manager (with David John Lee, 2009).

Recensioner i media

'What the authors do quite successfully in this volume … is to explain how components of their relational proximity framework fit together with more ephemeral concepts such as trust, empathy, commitment and respect. This book has been many years in the making but arrives at just the right time.' Vincent Neate, Social Value and Intangibles Review

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