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This book considers: how innovation through technological change is transforming the service sector; how changing consumer needs and behaviors are forcing firms to alter operations; how firms need competitive strategies and new modes of implementation to respond to this changing landscape; and how public policy will need to adapt.
- Format: Inbunden
- ISBN: 9780192862617
- Språk: Engelska
- Antal sidor: 224
- Utgivningsdatum: 2023-06-01
- Förlag: OUP Oxford