Jean-Christophe Graz is Full Professor of international relations at the Institut d'Etudes Politiques, Historiques et Internationales (IEPHI) ofUniversité de Lausanne, Switzerland, and co-founder of the Centre d'Histoire Internationale et d'Etudes Politiques de la Mondialisation (CRHIM). He is also honorary visiting professor at the Department of International Politics at City, University of London.

• Introduction; 1. The rise of transnational hybrid authority: a primer; 2. Service offshoring: the new frontier of globalisation; 3. Standards as regulation; 4. Doubling security: prudential standards for insurance regulation; 5. Standards to create new insurance markets; 6. The world office; 7. Standards and business process outsourcing in India; Conclusions.

'This volume makes a significant contribution to scholarship on global governance. It traces the 'power of standards' and its connections to 'hybrid authority'. Steering clear of simplifications, the volume emphasizes the generic ambiguity of the standards that define the status of public and private actors, the issues and the spaces of global governance that in turn redefine the standards. The volume does this moving from an overarching analysis of the trade in services, to an analysis of the insurance industry and the outsourcing of business processes to India. Graz offers a refreshingly non-dogmatic, empirically grounded engagement with the questions surrounding who governs, how and with what implications in the contemporary world.' Anna Leander, Institut de hautes études internationales et du développement, Geneva

Jean-Christophe Graz is Full Professor of international relations at the Institut d'Etudes Politiques, Historiques et Internationales (IEPHI) ofUniversité de Lausanne, Switzerland, and co-founder of the Centre d'Histoire Internationale et d'Etudes Politiques de la Mondialisation (CRHIM). He is also honorary visiting professor at the Department of International Politics at City, University of London.

• Introduction; 1. The rise of transnational hybrid authority: a primer; 2. Service offshoring: the new frontier of globalisation; 3. Standards as regulation; 4. Doubling security: prudential standards for insurance regulation; 5. Standards to create new insurance markets; 6. The world office; 7. Standards and business process outsourcing in India; Conclusions.

'This volume makes a significant contribution to scholarship on global governance. It traces the 'power of standards' and its connections to 'hybrid authority'. Steering clear of simplifications, the volume emphasizes the generic ambiguity of the standards that define the status of public and private actors, the issues and the spaces of global governance that in turn redefine the standards. The volume does this moving from an overarching analysis of the trade in services, to an analysis of the insurance industry and the outsourcing of business processes to India. Graz offers a refreshingly non-dogmatic, empirically grounded engagement with the questions surrounding who governs, how and with what implications in the contemporary world.' Anna Leander, Institut de hautes études internationales et du développement, Geneva

Jean-Christophe Graz is Full Professor of international relations at the Institut d'Etudes Politiques, Historiques et Internationales (IEPHI) ofUniversité de Lausanne, Switzerland, and co-founder of the Centre d'Histoire Internationale et d'Etudes Politiques de la Mondialisation (CRHIM). He is also honorary visiting professor at the Department of International Politics at City, University of London.

• Introduction; 1. The rise of transnational hybrid authority: a primer; 2. Service offshoring: the new frontier of globalisation; 3. Standards as regulation; 4. Doubling security: prudential standards for insurance regulation; 5. Standards to create new insurance markets; 6. The world office; 7. Standards and business process outsourcing in India; Conclusions.

'This volume makes a significant contribution to scholarship on global governance. It traces the 'power of standards' and its connections to 'hybrid authority'. Steering clear of simplifications, the volume emphasizes the generic ambiguity of the standards that define the status of public and private actors, the issues and the spaces of global governance that in turn redefine the standards. The volume does this moving from an overarching analysis of the trade in services, to an analysis of the insurance industry and the outsourcing of business processes to India. Graz offers a refreshingly non-dogmatic, empirically grounded engagement with the questions surrounding who governs, how and with what implications in the contemporary world.' Anna Leander, Institut de hautes études internationales et du développement, Geneva