'Educational and enlightening, this book is like turning a light on with regards to how children feel and behave when they get anxious and stressed. All healthcare professionals will find it incredibly useful for understanding how the children actually feel and their response to fear caused by medical intervention and how this can develop into a major phobia. This book teaches us about behaviour and shows us how we can modify what we do and how we do it to positively influence the children we care for. The techniques and strategies described made me reconsider and change how I behave around both children in a healthcare setting and my own children. This is rare in a 'textbook' and I would urge anyone working with children throughout healthcare to read and treasure it.' Andrew Klein, Consultant, Royal Papworth Hospital, Cambridge; Editor-in-Chief, Anaesthesia; Macintosh Professor, Royal College of Anaesthetists, London